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"Prompt, professional, efficient! Very neat. Save your included manuals before they start cleaning up! I absolutely would use them again and refer my neighbors."

"I wish all the employees we hire are like them. They are very good."

"Tanner responded to our request on Sunday evening and came out on Monday morning to make the repair to our Kohler toilet. He had the part that we needed and was quick, effective and personable. He also took the time to share helpful information. I would highly recommend his services and will be calling him for my next plumbing issue and will recommend him to my clients. "

"Friendly and nice"

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Excellent service by William."

"Our remodel went very well and very smoothly. The projected completion date was on target as promised, and the quality of workmanship was outstanding. Working with Sam at Pinto Remodeling was a breeze, he was always very attentive to all of our questions and concerns. Some of our ideas were adapted, other ideas we had were not, but Sam always gave us an explanation as to why things might not work out so well. Always very thorough and logical Responses are always timely. I highly recommend him and Pinto Remodeling for projects upcoming."

"Schooner Bay Builders was so great to us! We have a home that needs so much work inside and out! We had a beam outside that needed to be replaced and they worked endlessly to find the best way and most affordable way to fix the beam plus other parts of the house!! Hands down the most kind and nice people to work with always returning my calls and there were many making sure we felt comfortable! I would definitely work with this company again and would recommend them to everyone!!"

"Gene and his crew did a great job on a difficult project. The house is over 100 years old and had been renovated several times in the past. Gene’s strength is to work collaboratively with his client to ensure the project meets the customer’s expectation. This project changed a couple of times based on what we found during demolition. Gene provided options and was always upfront about the cost of each option. We set out a schedule and the crew showed up on time for the day and on schedule for the week. I am very happy with the work."