
Serving Sunnyside, WA and surrounding areas
In business since 1983
Free estimates
Emergency services offered
"FANTASTIC! John, the "salesperson" patiently went through all our options and answered all our questions (twice! My husband had been out of town, so after meeting with me, John came again and went over all the information with my husband and I together.) He helped us get all available rebates, through the power compay, the manufacturer and even to going through Costco for additional savings! Then Campbell and Co. submitted all needed info to receive the rebates, we didn't have to do anything but sign our name! Not one time did he ever pressure us or try to steer us to a more expensive unit than we were comfortable with, he simply provided information on everything available and what added benefits each model provided. Then just two days later they arrived to install the units. My sincere thanks to Electricians Jake and David, Installers Vladimir and Nathan, Supervisor Paul and Start Up techs Mike and Jose (I hope I didn't miss anyone because EVERYONE was superlative. It took a full day but the men got our old system out and the new system installed in just one day! They were so considerate and careful to wear shoe protecters whenever they were on the carpet (even when they were going in and out a lot.) They were careful to keep the dust down when cutting sheetrock and were careful not to scrape or mar the paint or walls. They paid such attention to detail and so patiently explained what they were doing and answered all my multiple questions. Before everyone left they checked with me to make sure I had no further questions that they had cleared everything away and left the house and yard clean and orderly. They even had to move a plant in order to set the heatpump unit and they dug it up carefully and put it in a pot I supplied for them!! Mike and Jose were the last to leave, after a very long day for them, but they didn't leave without doing a final check and making sure I knew what to expect as well as unfamiliar noises or messages on the digital thermostat as well as how to program it. Everyone took every scrap of cardboard, sheetrock and equipment - including my old furnace and AC unit. The only evidence anyone had been here today was my new equipment and a tidier yard! We have been on a twice yearly inspection and service plan with Campbell and Co. for years and have always been so pleased with their services. Normally we never schedule any home or property projects without getting at least three estimates. My husband and I discussed getting other estimates as the cost of an HVAC system is considerable, but we mutually decided that even if we were able to get a lower price peace of mind is priceless! Campbell and Co. has proven itself through the quality of its products and people for at least five years to us and we have never had even a shadow of a complaint, so it was a given that we wanted them to handle such a large investment for us. We both have no doubt that we made the right decision, not only because of the experience noted above, but due to our certainty that they stand behind their products and theirs services completely. Thank you, Cambell and Co. and thank you techs and office personnel for your wonderful service!"





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