Get matched with top appliance (major electric appliance) installers and replacers in Washington DC, DC

"I had my appointment with Mr. Harmond W. on May 07, 2022. It was rather easy to set up appointments and the site makes it rather easy to reschedule (which I've had to do). Mr. Harmond W. was very knowledgeable and easy to work with. I've read great reviews about his appointments on here. We pinpointed the problem by process of elimination. For my particular model (Whirlpool) he's seen the common water leak issue I was experiencing. Oftentimes, filter housings need to be replaced. Mr. Harmond W. just confirmed my observation and I am glad I may now rectify the issue. Shortly thereafter, Mr. Harmond W. sent me the exact part needed via email . One may shop around at different retailers to purchase the part. Neli also sells appliance OEM parts as well by partnering with other companies. I will be going with another retailer/seller since the price was much lower with a good return policy and a protection plan option as well. For $35, one can't beat that. A diagnostic evaluation alone may range from $150 and up. I was able to pinpoint the problem and order the part. I won't be arranging for an appointment to self-install. One has to know where to draw the line. I will hire someone once I have the part in hand. I already have someone in mind, also referred by Angi. Luckily, I didn't have to do any thing too cumbersome. I gained some handy tools at well. I really liked using the nutdriver vs a screwdriver. So I've added all the necessary tools I need for the appointment to my collection, and they will be handy in the future. Overall this was an optimal experience and I would certainly refer and use Neli in the future. If you are confident in unscrewing/re-screwing, and removing parts of your appliance, I'd say give it a try. NOTE: Also understand that this an all virtual service. An appliance repair professional doesn't not come to your home at no point in time. Neli offers self- diagnostic guidance to determine the issue with your appliances. Neli sends you the part number. You purchase it, and then may opt to make another appointment to install the part. If the task is too difficult, then you may opt to hire an appliance repair professional. It's up to you to decide. Please read and understand your referrals before posting comments and discrediting businesses."

"Mohamed was great! I hired him to fix a 5 yrs old Whirlpool Refrigerator/Freezer that was no longer cooling/freezing. He arrived on time and promptly went to work. Within 30 minutes, he had a diagnosis for me - the appliance had a leak and no longer contained any refrigerant. Mohamed laid out my repair options, but told me that the repairs might be short-lived and I might still have to buy a new unit. I really appreciated his kind responses to my questions and concerns. He didn't mansplain everything as most repair technicians do when speaking with women. For a small fee, Mohamed also did a maintenance check on my Kitchenaid dishwasher that had leaked a few times recently. Since the repair fee was 1/4 the cost of a new refrigerator, I had Mohamed replace the refrigerant. This will give me some time to find a new unit should I need to purchase one in the near future. For any future appliance repairs, I'll call Mohamed."

"Khader from Smart Appliance Pros showed up promptly within the window provided. He worked quickly to diagnose and fix my the issue with my oven. Additionally he was able to work with me on the price considering my budget constraints due to COVID-19. Would definitely hire again and recommend to friends and family."

"Lucky from service Master came out and spent quite a bit of time checking out the ovens to diagnose the problem. The GE manual we received with the oven said the error code was the door lock. Lucky found from the specs and diagnostics that the top oven fan was the problem. Lucky was fantastic. Ordered the part and spent over an hour working on replacing it and checking it out. He was extremely personable and the company was very responsive. We would definitely recommend them."

"He was so helpful, polite, and quick! I would recommend reliance repair to anyone! Also, much less expensive than calling the appliance company to come out and take a look at my appliance. Thank you, angies list for connecting me with reliance repair!"

"Murphy Family Electric is an awesome company with very competent technicians and reasonable rates. They make the whole process pretty straightforward. I had used them to get my Tesla charger in 2018 (Cost: $799 including material). I was so impressed with their work that when I had a complex electrical job - installing a new 120v outlet requiring a new wire from the circuit breaker - I did not get any quotes but just booked them. That job was done very professionally as well (Cost: $949). Fast forward to Mar 2025, my tesla charger had problems with over heating and intermittent power loss. I called Murphy Family Electric and they sent a technician the same day who came and adjusted/cleaned the connections and spent 30 mins fixing the problem. And to my surprise the company did not even charge me anything for this. So on top of everything else you can add absolutely fantastic customer service to their list of attributes."

"If you're looking for an honest electrical company, look no more. Larry is completely honest and I can't recommend him high enough. He had a prime opportunity to not only charge me for a service call but to charge for parts and labor on a very simple fix. He walked me through it over the phone when other electrical companies were more than happy to come to my home and charge me for the service call and God only knows what else. Thanks Larry! You're the best!"

"Excellent. Service tech was on time and very professional. Sometimes it is the little things that make a difference like checking to make the client’s expectations are met, cleaning up the work area when the job is complete. Not only did I get a great install, he did the little things that made a difference. I highly recommend."

"The technician called before his arrival and arrived on time.  The inspection and repair work took approximately three hours to complete.  During the process of testing/inspecting the three appliances, the technician explained what he was doing and looking for.  Once completed, he tested both the oven and washing machine to make sure that the new parts were working properly. I was very satisfied with the work and the technician was very helpful with answering questions. He moved both the oven and washing machine back in place and cleaned up after himself before leaving.  If I needed an appliance repaired in the future, I would use them again.  I used an AL coupon for this repair.
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"Not only did Eddie obtain all the required accessories and brackets, he went out of his way to solve networking and access problems that were causing significant problems. He set up the TV in record time, cleanly and securely. The installation could not have gone better and the price he charged was very very fair."