Get matched with top addition and remodeling pros in Pearl City, IL

"The customer service was outstanding and they have a high-quality product. I would highly recommend Five Star Bath Solutions to anyone looking to redo their bathroom."

"We are so pleased at the exceptional job that Five Star has done for us. From start to finish, it was a great experience. They provided quality products and worked within our budget. Matt and Paul did a professional job on installation and cleaned up after each day and completed the project within 2 days. We would highly recommend this company to anyone remodeling their bathroom."

"Love love my new shower. All employee interactions were great. Especially impressed with having dates/schedule of process and remodel, kept to it and was timely. Only negative of the experience, was the tracking in and out of house several times to use power tools etc. not happy with traffic of shoes on my carpet and less than adequate clean up of mess."

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

"David gave me what I thought was a fair price for the work to be done. He asked for 1/2 up front. As a previous small business owner I did not feel this was unreasonable so I paid him 500.00. He estimated the work would take 3 to four days and I thought the same. After several no shows the "mason" showed up. The first clue was he came in a car. According to my wife he was here 2 hours and left, came back for another 2 hours the next day and left again. He said nothing to my wife about leaving or when he would be back. David called a day later to ask about coming out to look over the job and get the rest of the other 500.00. I said he isn't finished and he's only been here 4 hours. So then I looked up the prevailing wage in IL for a mason and found out it is 28.50 an hour. The next day the guy comes back for another 3 hours. David came to look at the work and I walked him around and showed him all of the places that had not been done. So the guy comes back again for about an hour. All told it was 8 hours work, nothing to write home about but it was agreed up front that I wasn't looking for an exposed brick look. I need it tuck pointed well enough so that I could drylock and paint the exposed brick. I will say this was done in the end. The worker left a mess that I and my wife had to clean up, I pointed this out to David as well. I told him I felt he was overly paid for the amount of work preformed and that was the end of it. It's really to bad. It's difficult to get contractors to do small jobs and I had plenty for him to do. I'm not unhappy, just would not hire again"

"Very well done. good people to work with. I would hire them again."

"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
"

"After three years of living in our remodeled home, my sister
and I began experiencing water seepage in three different locations in our
finished basement. Rather than let the problem get out of hand, we decided to
repair it. We contacted three different companies for repair estimates.
 
Following one outrageous estimate from a big name company and
one reasonable estimate from another company, Brian Flanagan of Basement
Waterproofing Solutions was the third person to visit our home. We were
immediately impressed with his knowledge. He provided us with an honest
assessment of what he believed was causing our seepage problem - foundation
cracks around our basement windows. To solve our seepage issues, Brian suggested
cutting through the drywall in our basement and sealing the cracks in two of
the three locations where we had water seepage. He told us that we would be
responsible for having the drywall repaired after the work was completed. In
the third location, rather than cut through the drywall, Brian believed the
crack could be sealed from the exterior of our home. He explained that this solution
would be less destructive because the drywall wouldn?t need to be cut open,
which would also save us money. My sister and I appreciated Brian?s willingness
to suggest the most cost-effective solutions for our home. Unlike the big name
company that came to our house, he didn?t try to scare us into paying for expensive
solutions that were well beyond the scope of our needs.
 
Brian quoted us a price of $700 to repair three foundation
cracks as well as any additional cracks
found during the repair process. He even stated that he would have his crew
seal the exterior of our home in several places to prevent water penetration. We
were impressed with the fact that he put this all in writing. His price was the
lowest estimate we received and even included an Angie?s List coupon that Brian
gave us himself. After considering the cost, Brian?s expertise,
professionalism, and the hassle-free solution he offered, we decided to give
him the job.
 
Brian?s crew was scheduled to come
out the following Saturday, but he called the night before to say that the crew
could not come due to one worker having a family emergency. I informed Brian
that I was displeased with the last-minute notice. In an effort to apologize
for the inconvenience, he stated that he would have his crew come out the
following week. He also said that he would have them repair the drywall at no
additional cost to us. We thought this was a wonderful deal and demonstrative
of Brian?s willingness to go beyond the call of duty to satisfy his customers.
 
One week later, two workers
promptly arrived as scheduled. They went over the work to be done and asked us
if we had any questions.  We answered no,
and they began working. The workers were courteous and professional as well. Before
they finished, Brian showed up to inspect the work and make sure we were
pleased with everything.  We expressed
our satisfaction, and the men finished up. They cleaned up after themselves as
well.  As promised, the workers returned
a few days later to repair the drywall. They replaced and sanded it at no cost
to us.
 
We really appreciated the care Brian
and his workers took in addressing our seepage issues and making sure that we
were pleased with their work. We waited to write a review until we had some
rain. We haven?t had any more problems thus far. Only time and heavier
rainstorms will let us know if we are in the clear. However, Brian told us to call
if we have any more problems. He stands by his work and we have no doubt that
he will work hard to resolve any future issues should they arise. We appreciate
Brian Flanagan?s honesty, expertise and professionalism. We would highly
recommend Basement Waterproofing Solutions to anyone who needs quality work
done at a reasonable price.


"

"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."

"Kirk's detail to our wants and needs was beyond belief. The finished projects are beautiful. Would highly recommend Kirk for a complete and a very affordable project."