Get matched with top addition and remodeling pros in Salyersville, KY

"Good sales team and price, but not installed yet - 22 week schedule estimated! Unknown product quality at this time."

"It took a little longer than they anticipated but digging with shovels for 2.5 days they did pretty well. Penny was good at explaining what they would do. The workmen were very hard working and very polite. Work and clean up was very neat."

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

"Job went excellent! Had a full remodel rip out old, in with new kitchen and dining area project. Empire took it head on and done an amazing job, I had an island, counters,cabinets and a pantry put in aswell as 8 floor trusses replaced and new hardwood. Shawn and the guys really exceeded my expectations. finished the job under budget and in a timely manner. will be a returning customer for a patio sun room. Great company great people very trustworthy never felt any unsettlement."

"Purchased coupon on August 11, 2011.  Because I was remodeling my kitchen myself after work and weekends, I didn't have time to deal with the creating the room drafts, plans, layouts or measurements she required.  I did contact Jill and explain the situation and she was very understanding.  She said because I contacted her, not to worry about the deadline.  I remained in contact with her over the next few years (that's how long it took me) and when I was ready around the start of 2014, she worked hard to provide her new design.
A true professional and great person to work with.  The design was spot on and my wife and i were very impressed.  Thank you Jill.
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"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."

"Potter House was very responsive, calling back and providing an upfront no-BS time estimate for when work could actually begin (if we had decided to use them). Due to the busy nature of their schedule, they weren't expecting to be able to begin work for at least three weeks but, knowing the nature of our problem, were willing to come by and provide an estimate. When the gentleman I was dealing with came over to look at our problem he was, once again, upfront about how long it would be before Potter House would be able to begin work. He was also quite knowledgeable and honest about the different aspects of work and sub-contracting that would be required to get done what we needed. All-in-all, I was very appreciative of not being strung along nor having to do my own follow-up. Though we didn't end up using them (since we needed to get the work started before they were available), I would not hesitate to call them up again for future work.
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"Employees are very professional and honest. I will never use another business for my rental homes."

"Brian Chapman is a great carpenter, he put our wooden Swingset together beautifully."

"They furnished the materials, cleaned-up, and hauled away the debris. They went above and beyond to ensure the quality of their work."