Get matched with top foundation repair specialists in Balsam Lake, WI

"On July 1st (2021), Mel and Stephan from Innovative Basement Authority dug a 30'x18" trench by hand to bury our sump pump discharge pipe. They installed a freeze valve, 30' of 5" PVC, and a discharge grate, exactly where we asked to place it. They had to dig right next to the garage foundation, so this was no easy feat. They also made short work of removing a 4'x4' concrete pad for us. The guys were very courteous, punctual, and seriously hard-working. They did an exceptional job, and in just half a day, I was able to check 1 more item off my honey-do list! We are hoping to hire Innovative Basement Authority for some garage floor concrete work in the near future. Thanks IBA! Brian & Terri MacDonald"

"I had a great experience from start to finish. I had four different foundation companies look at the large crack in my foundation. Two said to put epoxy in it and I would be good. The third offered a slightly more involved fix that would not address the root of the problem. American Waterworks was different from the start. First of all, they book a three hour appointment so they can fully investigate, measure and explain exactly what is happening and what needs to be done to truly fix the problem. The level of knowledge and expertise shown by the the Design Specialist, Chuck, was astounding. He even predicted that there would be at least one if not two more cracks in the foundation we could not see and their location and he was right on both counts. I ended up needing 10 helical piers and 7 helical anchors to repair the foundation and stop it from rotating backwards toward the hill and to stabilize and lift the foundation back to its original position. The three man installation crew was incredible. Jose the Foreman, Luis the Co-Foreman, and Jose the Production Specialist were extremely hard working, knowledgeable and always willing to take time to answer any questions I had about the project. Their level of professionalism, courtesy and attention to detail put me at ease during such a major undertaking and I always knew my house was in good hands. I can not recommend American Waterworks enough to anyone needing their foundation repaired."

"We had a crack in our foundation, called aculevel, man was very personable and told us it wasn’t a problem at all and we can even fix it ourselves-tuck pointing. I was so relieved! He literally could have told me I needed thousands of dollars worth of repair."

"Zach and Jason did a great job with a somewhat unusual project of building a Catio (i.e. Cat Patio). It included replacing an old retaining wall and also framing and building the Catio. We appreciated their can-do attitude."

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"Excellent customer service and very hard workers!"

"The good:
They were polite, neat, and pretty fast in getting to our home for service.
They did the demo and got the dryers going promptly, which probably saved the carpeting - half of the carpet pad was shot and removed. I thought the price had included getting the new padding and reinstalling it after the stuff was dry. The area was pretty small & I didn't think it was going to be a major $ matter to get the carpet reinstalled after the dry - out.
I chose not to go through my homeowner's policy, as I have a high deductible and this was a fairly small job.
The not so good:
Although I appreciate their getting the work done, I feel a little misled. They did do demolition and drying out from flooding, but, they told me later, they do not do reinstallation of anything. There was a delay on their part to pick up the dryers, so, I think we ended up paying extra rental fees for lots of dryers that were running for quite a few extra days. They had said they would pick them up on a Thursday, but, they couldnt get here until Monday of the next week.  I got other contractors to quote the drywall, painting and carpet work. Strangely, when they came to pick up the dryers, they offered to do the rebuild work the next day - for an additional fee that was never quoted. It was all kind of awkward. When I told them that I thought their original quote had included replacing the carpet pad, I was told that that was a conversation I had with their boss, not them. I never met their boss, just talked to him on the phone. It was sort of like I was dealing with two different companies. 
Anyway, it did all get squared away, but, when I calculated the hours of time spent on the work, the effective hourly rate was pretty high. I would just warn any others to make clear what is, and is not, included in the quoted work. I have no issues with the work that was done, and, I think they were very professional and careful. 


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"Creative solutions, very responsive and great follow through."

Remodeling kitchens and bathrooms \nPouring new countertops with epoxy

"Wonderful! So happy with our patio and Kobbe Construction! They paid attention to every detail and went above and beyond."