Get matched with top foundation repair specialists in Felton, DE

"After interviewing a variety of companies to help us out with our water issue in our crawl space, we decided to schedule the work with Pete Westera's Basement System's USA in North East MD and we are so happy with our decision. From the first phone conversation with Tina Reaves (production manager) who scheduled our free estimate, to the estimate appointment with Tim Schlegel (inspector), to the day the work was completed by Jordan (lead technician) and Nate (assistant technician) the experience was a pleasant one. Tina was informative and easy to talk to. Tim was very down to earth, you felt like you could have him over for coffee. He explained everything in great detail and I didn't feel like I was talking to an obnoxious sales guy. He cared about our issues and fixing them the right way and the cost effective way. It was refreshing to have him break down all the parts/equipment to decided what was worth spending the money on and what we could stand to forego while still solving our problem. He created a blueprint on his laptop in our kitchen and explained every detail. He allowed us a few days to make our decision just as we told him that we need and he wasn't pushy with the follow up, but still kept in touch. His personality, attitude and sales tactics were a huge selling factor in the reason that we selected this company. We also loved the idea that the company and the owner were local to our area and that the own was a preacher. They also have an excellent warranty that covers the life of the structure making it comforting to know that the warranty can transfer through multiple owners without any "fine print" snags. They originally had the next available install date about 30 days from the day we received the estimate. Due to our busy life schedule, a honeymoon, and the upcoming cold weather we were in a time crunch and requested to have it done in 2 weeks. Tim and Tina made some calls and made it happen, again helping us out big time. The week before the install we were out of the country on our Honeymoon and I communicated with Tina asking that she reach out to my Mom in the event of any last minute changes, she made a note on the account and everything went smoothly. The install crew arrived on time and the lead Jordan was excellent at communicating with me from the time that they arrived to the house, to excellent detailed description of what they we actually doing as they performed the work, to the time they took a brief lunch break and the follow up the following day when he had to return to finish the drain outside. They were both very courteous, they worked very hard all day, they were easy to talk to and maintained a very clean work environment both inside and outside of my home as they completed this project. The company also offers a financing option of up to 6 months with 0% interest which was very appealing to help us pay off this project in a timely manner without racking up another high interest home project credit card. From start to finish we couldn't be happier. Now 5 days post install I am happy to report that our system is operating properly and it was well worth the money (a very competitive price I might add) to have the piece of mind to know that we received quality workmanship and to no longer have the fear of further expensive water damage or cringing every time that it rains. Thank you very much to Basement Systems USA and their entire team. I will be sure to pass your name along to anyone in the market for your expertise!"

"From the beginning of the project to the end, Basement Gurus made the process feel painless. They gave me a clear understanding of what remedies were necessary to fix my foundation and ensured that all of my expectations would be met. The contracted workers were timely, considerate, clean, and personable. I would strongly recommend Basement Gurus for any waterproofing work and will be using them as often as necessary in the future."

"IT WENT VERY WELL. BQ SYSTEMS RESPONDED QUICKLY TO MY REQUEST ( HAD A NARROW TIME FRAME: HAD TO GET IT FIXED SO I COULD SELL MY HOUSE.) AND THE FOLKS AT BQ SYS. DID EVERYTHING THEY COULD TO HELP ME. THE REPAIR TO THE FOUNDATION WALL WAS COMPLETED IN LESS THAN ONE DAY AT A FAIR PRICE. I AND THE NEW OWNERS ARE VERY HAPPY WITH THE REPAIR!"

"Perfect. I first showed them where I wanted them to go thru the foundation with the electric for the outside unit"

"Excellent, hard working forman and crew who knew what they were doing. Foundation repair and installation of sump pit. pump and backup pump was completed in two days, as promised. Highly recommend."

"They could not solve my issue but gave me some good advice."

"They could not solve my issue but gave me some good advice."

"Quoted me on a Sunday, started that Tuesday, finished and cleaned up on Friday. They worked hard and did an excellent job fixing my foundation and made everything look like new again. Cleaned up after themselves, including power washing the dirt off my driveway and sidewalk. Their prices were more than fair, and they responded quickly to my questions. Would definitely hire again."

"This company did a first class job solving a basement foundation water infiltration problem in our commercial office building in Upper Bucks County, PA. A project manager came out to assess our situation; he came up with a proposed solution on the spot, provided us with a written proposal and sample photos of other similar work they had done. The work required excavating a small portion of the foundation on the exterior and filling a crack in the foundation wall down to the footers. The crew came out as scheduled and completed the job in a single day as predicted. Some follow up tweaks were needed, and I'm happy to say that the customer service team and follow up crew responded promptly and made some necessary adjustments to button up the job as promised. This is a first class operation and I do not hesitate to recommend this outfit to other colleagues and property owners needing this service."

"I tried several companies and Poseidon was the only one who could do a simple toilet repair within a week. Additionally, their policy is to provide a no-cost estimate. Other companies charged for this and did not apply it to the cost if I wee to proceed. The technician arrived on time (after calling as promised to alert me), accurately diagnosed the problem, and fixed it. Charge was slightly below other estimates. I will definitely use Poseidon again if needed."