
Serving Zanesville, IN and surrounding areas
Approved
In business since 1996
Emergency services offered
Credit card accepted
"The float alarm went off for our septic tank on a Sunday. This alarm indicates that our septic system is no longer discharging and that the level in the tank is rising. Our local septic tank cleaner does not do repairs, but they indicated that since our pump has been going for over ten years, they suspected it was time to replace the pump.
Early Monday morning I called Shankster Plumbing and was greeted by a pleasant and efficient lady. She told me what the potential problems might be and approximately how much those corrections would cost. The estimate was for replacing the pump was about $1000. I was told that Steve would call me later that morning to confirm what the problems might be and he did.
A little bit after noon, he came to our home, asked appropriate questions, and had me turn off the circuit breaker controlling the septic tank. Steve then opened and checked our septic tank. He discovered that it was simply an issue of our floats becoming loose. He reattached the floats. This was obviously the easiest fix we could have imagined, and we appreciated his honesty. I was charged travel time and an hour's labor. Everything about Steve Shankster and his company was professional: polite, timely response, knowledgeable, honest, and fair.
Would absolutely recommend this company.
"





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