Get matched with top window pros in Friendsville, MD

"Good company to deal with; windows are high quality. The installer was awesome!"

"I liked that there was no nonsense. Their salesman was straightforward and the price was fair. We were also impressed with the installers. They installed all the windows in 1 day and they look great. I'm happy I chose them."

"Prasann was the window expert I dealt with and he was very nice in explaining the whole home genius process and giving me a good price on my windows. We went with the fusion model for the windows and he showed up to the estimate with a mask very cover friendly."

"I am extremely happy with AJ's service, start to finish. We initially reached out for an estimate at the beginning of 2015. A representative came to our house to explain all the different products as well as pricing and timing. I had reached out to 2 other companies before hand but was not comfortable their high pressure selling. AJ was very patient with us regarding our timing and budget. I received an estimate on the spot and was able to take my time to review and get back to them. We scheduled the work for May and was able to have 7 Windows removed and replaced in only a few hours. We are very impressed with the quick respond time, professionalism and quality of work including cleanup. We plan on using AJ to replace the remaining Windows as well as a sliding glass door in early 2016.
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"Have worked with Jeremy and Larry at 1st Security for a few months now and they're great. They're far more responsive than any other alarm company I've worked with and they're focused on meeting your needs, versus endlessly trying to get you to buy more services and sensors that you might not need. In the house I just bought some other alarm company had installed a window open/close sensor on a window that doesn't open - probably fooling the prior senior citizen owners to pay more for more equipment they didn't need. I rest assured that 1st Security would never do something so foolish and greedy. They're good, honest people, and this is something that's unfortunately hard to find in the alarm business. I recommend them."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Excellent, the crew were very professional and did a beautiful job and made sure everything was cleaned before they departed. They had me check over the doors and windows that were in installed to make sure I was satisfied, I have asked to have the same crew to come back to install the new windows in the living room."

"The service from this vendor was great. He came on time to fix our windows. He was able bring the correct match of paint and finished the job with the great quality. I recommend to use this vendor for window repairs."

"Painters arrived exactly on time and accomplished all tasks the same day. The manually stripped the deck and applied two coats of stain. They carefully cleaned and then painted the foundation concrete as it had got dirty over the years. They also scraped, caulked and painted a large bump-out window off our living room.
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