Get matched with top tile & grout cleaning pros in Akron, OH

Hi, my name is Brian Douglas. I have been installing various types of flooring for approximately 12 years. I have also been installing tile for approximately five years. I do subcontracting work for Sherwin Williams Floor Covering, M-Five Construction, Poshedley Floor Covering. I take care of my van, my tools and my appearance. I'm polite as well as animal friendly. I have plenty of references if you need any. I also have pictures of my work. I get work done in a timely manner and keep my areas clean daily. Fully insured. Bonding for specific jobs.

"The crew was really friendly and polite, but we had the feeling they completed the service too fast, a little over 2 hours for about 2000 sf. They were not able to remove the stains in the living room, and only when my husband insisted they tried several other cleaning products that didn't work out. The stain was made the day before, when the previous owners were moving out. Then were ready to leave when I asked about the stain in one of the rooms. He said he couldn't get it out. My husband went to Walmart a week later and bought some cleaner and with almost no effort removed the stain from the bedroom and lightened the stain in the living room. It was really disappointing and frustrating to find that stains were left that were easily removed with a common cleaner. Also, when my vacuum arrived and I was able to go clean the carpets again, I found many dead bugs along the baseboards. I get their machines are big, but couldn’t they use a hand piece to vacuum these areas? I sent them a message to let them know about the service it was provided and they kindly offered to come back to clean the areas where stains were left behind. Truth is, if a proper cleaning wasn’t done in my empty house, I really don’t see what they could do now that all our furniture is in place. Never again."

"Ray and his team are miracle workers! Our home is a renovated 40's farmhouse with multiple additions. The basement (especially the "original" portion) had been pretty much untouched for decades before we moved in - we're talking junk, dirt, spider webs, bugs, etc. Ray and his crew did a haul-out of everything still remaining and then a deep clean with pressure washing/sanitizing. They also procured and installed steel shelving for storage and then organized the items we wanted to keep on the shelves. The basement is unrecognizable! We could never have accomplished this much on our own. The team was also prompt, polite, and FAST. I am amazed at what they got done in less than two days! Ray even fixed our broken screen door on his way out!"

"Everstone's direct, professional, and customer centric approach was a breathe of fresh air vs. competitors' sales focused model. There was great communication, both in proposal and installation phases. The focus on customer satisfaction was evidenced by the attention to detail and quality. Not to mention that the stone flooring should mitigate any future damage from water infiltration."

Founded in 1985, excel treats you with respect! We want to earn your trust and become your carpet cleaners for life! Cutting edge technology and late-model well maintained equipment privide you with carpet that is cleaner and dries faster. Phone estimates or free in-home quotes are available.

"the employee kept trying to get me to upgrade.He kept saying he didn't get paid anymore if i do but i should really get it.after about 5 tries then he said how about just 1 room after i said no again he finally stopped.Then i told him he needed to go through the back door instead of the front he got upset .Then when he finally finished his parting shot was he could smell cat pee and i should had gotten upgrade but dummy didn't realize cats don't go in the room he made that comment.Your stupid employees should be more professional and watch their mouths.no way in the world would i use you again especially because i have called and complained and filled out 2 surveys"

"We had $14000 worth of flooring installed. Flooring Concepts wanted to install the vinyl floor over the existing wood floor. We had some reservation but The staff assured us that it would be ok. Three weeks after installation our refrigerator leaked and damaged the kitchen floor. We had to mitigate the water damage and both layers of flooring had to be removed. We are planning to renovate our kitchen and went to Flooring Concepts to order the product and install the floor when we renovate our kitchen. We were aghast when Flooring Concepts called and told us that they would not repair the floor since the installers did not want to have to do the repairs necessary to reinstall the floor. We received a call from the account manager from Costco that stated he backed Flooring Concepts decision. The person was patronizing and insulting. I think Flooring Concepts should have to repair their own work. I am considering retaining an attorney."

"Wonderful. We had a sick pet and thought the carpet was toast. They brought it back to life, looked and smelled beautiful. I watched as they carefully hand cleaned the cushions on our sectional."

"Fantastic! Very courteous, professional and efficient."

"Our rep. Did a great job and took his time. Explained the process as he was cleaning. Friendly. Will recommend and use again for future."