Get matched with top walk in tub installers and replacers in Allgood, AL

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"All workers were respectful and polite. They finished work in less time than I thought and cleaned up any mess which I appreciated. Tub and wall look beautiful. They explained how to use it. Customer service was great starting with sales rep and throughout installation. They removed the big whirlpool tub and installed a walk-in tub."

"Greg was very professional and courteous. He explained the process of how a tub is installed and I understood the way he explained it."

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Dining set assembled, curtains hung in 3 rooms, sawed off stool legs to fit under kitchen island. Hauled the large boxes into garage and cleaned up after himself. Perfect. Worked quickly and efficiently."

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The tub manufacturer was late shipping to the provider. The manufacturer did not ship the size that was ordered. It appears that the original order would not have fit anyway, as the provider then decided to order a custom-built tub. On the 19th of December, the provider actually ran the electrical wire before concluding that the tub would not fit. The crew was in the house for about three hours."

"I had an emergency with a broken/frozen water pipe.  Bruce responded quickly and repaired it in no time.  This involved crawling under a house in icy and wet conditions.  I am so glad to have someone  dependable and fair to call on.
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"We are thrilled with the new tile shower Mr. Webb made for us. He is meticulous in his workmanship and professional in his manner. He tackled and overcame every obstacle ( and there were a few) with patience and determination. the job took longer than originally expected, but was well worth the extra time. He quoted a price for his labor and we bought all the materials. We will definitely use him for our next project.
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"Mr. Alexander and his crew showed up on time. When the job need more than the estimate, I received a phone call. He gave me an estimate on the additional work. These guy work diligently all day and even put my wife’s garden ornaments back in place before leaving. I will hire them for any other job that arises."

"It went alright. There was a delay in arranging the appointment"