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"Job was absolutely fantastic. Will be hiring them again with my next project."

"This company wasted several weeks of our time without providing a sufficient apology or explanation. They initially scheduled service while asking in a voicemail if I wanted to base the estimate on the detailed specs in my email or if I preferred to have the owner walk through. I followed up within 2 business days to confirm the date at the end of July and mentioned either option would be okay with me, but I wanted to confirm whether my specification was sufficient with the owner as I felt there were some non standard parts involved. I patiently waited and followed up from time to time. This is the full timeline: June 30 at 4:18 p.m.: I called. The owner (Evan) picked up and mentioned the company was finishing up for the day and just taking emergency calls then, while adding that his secretary would follow up with me the following week. I mentioned that I sent an email the same day with a full breakdown of the work. July 6, 1:48 p.m.: The secretary left a voicemail to confirm a July 26 appointment with an arrival time of 8:15 a.m. and sent an email to confirm the scheduled date and time. In the voice mail, I was asked to follow up to see if I wanted an in-person estimate or if an estimate based on my email specs was sufficient. July 10, 11:41 a.m. I called to follow up, but received an automated message indicating the number has calling restrictions that prevented completion of my call. I followed up via email (below). July 11, 2:47 p.m.: I sent a text message to a 978 area code number, which seemed to be the number that the main number forwards to, to confirm receipt of my email while mentioning the automated message issue. July 12, 10:22 a.m. I called to follow up as I did not receive a response to the email. I wanted to make sure they knew I confirmed the date and time, and I wanted to discuss the estimate options. I immediately received a text message back from the 978 area code operated by the secretary, adding that she was on another call. I did not receive a call back that day. July 14, 9:23 p.m. I followed up via text message, asking when would be a good moment to catch up regarding the upcoming work. I received a call back from the secretary at 9:30 a.m. I summarized my July 6 email. The secretary indicated she would get back to me that day after discussing the project with Evan. I did not hear back. ** July 18, 9:54 p.m.: followed up again over email for when the team arrived the following day while providing the above breakdown so they understood my frustration from a customer perspective. July 19, 7:55 p.m.: I received an email from the owner indicating he cancelled the appointment while being sorry that our communication has not met your expectations, which I felt was interesting as the lack of communication would be frustrating to any customer, and his response incorrectly suggested that it was just my expectations at issue. Frankly, when a company commits to a job, they should always follow up. I emailed the owner back right after and asked for clarification, but I never received one. I should note that this electrician has worked for me before. I was overall happy with the service, with some caveats. On a job at my new residence, they installed new outlets as some existing outlets installed by someone else prior had safety concerns. During the install, I noticed that some new outlets were not as eye-level as they were before (this was not an issue with the available leeway around the outlet, as there was some). I asked one of his installers nicely if some could be moved a bit to be eye level, and the owner (Evan) overheard this and announced that this was a safety visit and not a cosmetic one. This did not make sense to me."

"Great! Looks like a brand new kitchen."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Daddy and Junior Paint is the best around! I have used them on several large and small jobs. They are the only company I call when I need work done. Rodolfo always returns my calls, shows up on time and completes a project on time or early. Every time I have used Rodolfo's services he has gone above and beyond for me. Rodolfo is also very personable and makes you feel comfortable around him and his employees. In our most recent project he drywalled three rooms which included all the walls and ceilings. Removed wallpaper and then skim coated walls. Rodolfo's finishing work with the trim was beautiful! When it came to color suggestion he walked me through the process of picking the perfect color. I will be using Daddy and Junior Paint for years to come."

"Frances is pleasant to talk with and was punctual and responsive. My problem was that he's probably too busy. When I received his invoice, he charged me for the recessed lights that *I* had already purchased and then I had to prove myself by showing him the receipt. He charged me 2x the Home Depot price for Romex (which I had 100 feet of in my garage, ready to go). He put in dimmer switches that didn't match the coloring of my house project (old switches were almond, new switches should have been white) and then indicated he thought I wanted almond color since those were in other places (so were the white!). He should have asked what color I wanted, but didn't and then didn't offer to replace them. This experience left a bad taste in my mouth, I'd not hire him again."

"Clint was professional and easy to work with. He saw right away how to build a frame for the bulkhead door that I purchased. It came out perfectly. The window well covers look custom and the door frame supports the door perfectly. The previous handyman/carpenter that came for an estimate suggested that all of this would be difficult. Clint did the job well, made it look easy and did not add things that weren't necessary. All for a fair price and the work was done promptly, that day. I was so pleased. Another thing off the check list. Best, JMC"

"Great job! Showed up on time! Clean up! Great price for all the work he did. Very friendly and very knowledgeable. Would recommend them to do any work you need done."

"We can’t say enough good things about Celio Prado Painting. For a very reasonable price, Douglas’s crew safely removed nearly all of the flaking lead paint from our house and repainted, as well as painting the garage. Douglas’s crew was very hardworking, efficient, and friendly. They really went above and beyond, too: for example, we had a loose clapboard where a cable runs into the house, and they reattached it. They also stripped the lead paint from the interior of our back vestibule for us, even though it isn’t technically part of the exterior, without charging us extra for it. We’ve gotten a lot of positive feecback from neighbors, commenting both on how beautiful the paint job is and how friendly the crew was."

Professional Building Services is a family owned and operated business whose ancestry in construction goes back generations. We are highest credentialed, Trex PLATINUM deck builders, James Hardie Elite Preferred Fiber cement siding installers and Owens Corning Platinum Preferred roofers. Our staff understands the value of quality roofing, siding, decking, windows & doors, and the benefits your home will experience when we do our jobs right. And as a family company, we enjoy getting to know our customers, and we will always make ourselves available to you!