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"The service tech arrived early, had the part needed and had my garage door opening and closing again in under an hour."

"It finally came time for us to replace two old wooden garage doors. First I did some research on garage doors in general. Lots of info on the Internet. Then I did extensive research on quality garage door contractors in my area. Used Yelp and other sources. Came up with a list of five quality candidates and sent details to each for bids. Eliminated 3 in relatively short order for various reasons. Came down to two candidates for the same two door options (either a Clopay or a CHI) -- Academy and another contractor. I focused on all decisioning points -- service, price, features, warranty, etc. Both were very close on price so that was not a discriminating factor. However, all the other factors came out very much in favor of Academy. Our sales contact, Dave McLaughlin was superb. Knowledgeable, responsive, helpful. The two managers at HQ -- John and Alan -- also very professional and responsive. So I did the order with Academy and selected the Clopay doors. Doors arrived in the time period they said. Scheduled the install. Jim and Coach (two HUGE guys!) showed up and did the install. They were even able to deal with the fact that my floor was off level just a shade. Made the doors fit well. Thanks guys! So far so good! Love the new doors! SO much better than the old ones in every way. Now I have to fix up my house b/c the garage doors are now the best part!"

"Tech showed up on time, fixed the door, and left.  Not pushy on additional services.
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Chris arrived right on time, maybe a few minutes early.  He did a quick survey of the situation and replaced the defective part in about 10 minutes.  The door works perfectly now."

"Jeremy was very responsive to the initial phone calls. Scheduled an in home consult quickly and gave a thorough presentation of their systems and capabilities. We scheduled the install a few days later for our system. Larry was helpful and professional. We has a couple of hiccups, which were resolved. We also decided to add security cameras and has a little trouble scheduling that install. Once installed all is working well. We’re very happy with the products and service."

"Mr. Ngana is a very nice and professional. He came the same day I called him (day after a burglary to our home) and spent over 4 hours at our house. Unlike some of the other reviewer experiences, he DID bill my husband for that work ($500 including the Angie's List discount). He told my husband that he needed to get hardware to reinforce the door that was kicked in and made arrangements to come back in the morning (Weds). I wasn't there, but there was apparently a misunderstanding. Mr. Ngana thought my husband was going to call him in the morning to tell him to come, while my husband thought Mr. Ngana said he would come at 10:00. He didn't come, and when he called my husband just before 11:00, my husband told him that he needed to get back to work and couldn't wait. So, they made plans for him to come the next day (Thurs) at 9:00. He actually came at 7:30 instead, which was great! Disappointingly (also unlike other reviews), he charged ANOTHER house call fee, so that bill was $250."

"They were wonderful and very good. They did it quickly. We had a general contractor and he had quoted a price too high and so I found them and now, the general contractor is using them because he was impressed with the work that they had done. The came, measured and gave me the estimate when they said they were going to. They installed them on time. It seemed like a timely, good quality work. The price was cheaper than what other people are quoting me."

"Their was a slight hiccup in the pricing and after my check was cashed, Tom the owner called me saying he wanted to cancel the order and give me my 1/3 deposit back of $1,800.  I was devastated because I already had a previous door installed improperly and that had failed in less then one year. This was extremely traumatic after several weeks and a cashed check to hear that the owner wanted to cancel my order.  To make a long story short he thought about it....he called me back and decided to move forward with the order. The installation went flawlessly.  Very professional crew, love my new door.  Comes with excellent warranty.  My advice stay as far away from fiberglass as you can!!! Way too much flex in the door.  I did steel door  with wood grain look painted black at the factory.. Just remember "the cheap becomes expensive". Steel is the only and best way to go and slightly less expensive then fiberglass.  The most important aspect of door and window replacement for that matter is the installation! The people that install for Hammer and Nail only work for them. Even if I could find cheaper its not worth it. Installation is and should be your number one concern.  If you want reliability, honesty and integrity you must choose HAMMER and NAIL.
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"old roof removed. Installed new felt, new flashing & shingles (IKO 50 year warranty). Inspected all roof decking. Removed ALL job-related debris. Crew arrived early, Materials arrived several days earlier. Crew worked efficiently and did an excellent clean up."

"The technician was very knowledgeable and did an excellent job explaining the potential issues that may come up. Did the door tune up as requested."