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"Great customer service and very professional"

"Bill and Trish exceeded the expectations I had from the start. Trish is so pleasant to talk with that you forget quickly you are asking for a service and not talking to a friend. Bill is a craftsman who has many years of experience and he gets right to the point of where your problem lies. In our case the tune up for the summer was not realistic when our 30 year old AC unit had leak issues. Bill and I worked through several scenarios regarding cost of a repair and an investment in a new unit. It made sense to do a new unit and not worry about our old AC unit further breaking down and requiring more repair. Bill and Trish advised us of a cancellation that allowed the new AC unit to be installed 3 days after the service call. Bill and Trish followed through on their quote, and arrival time for installation on time. Everything I was told with a time frame was on time,accurate, and made sense to what I was receiving. Raphael and Nisho were assigned my install and they were no different regarding their punctuality and care for our house. Bill and Raphael took me through the complete process of what would be done and when the project would be finished. Raphael and his crew treated my house well making sure to drop cloths down everywhere they worked. I could not tell they did anything because of the cleanliness in which they worked. The job was made easier as Raphael helped me to clear the work area I was supposed to clear. I was running late in clearing and Raphael helped me to clear the area without complaining or having me do it on my own which was my job. After the installation Raphael walked me through our new AC and also provided valuable recommendations on how to take care of our new unit. What I must stress is everyone from Cool Air Technologies goes above and beyond what they need to in making sure you are 150% satisfied. Raphael helped me pick quality new air filters for our AC on Amazon to make sure we knew exactly what to purchase. Bill followed up that afternoon to ensure I was satisfied and encouraged any questions I might have. The AC unit performs exceptionally. The old unit if I turned it on in the afternoon to cool the house it could only drop the temperature by a degree or 2. Our new unit brought the temperature down from 78 in the house to 74 degrees in less than an hour. We still have 30 year old ducts and vents that do not allow the best air flow so this is a great improvement. Bill installed a new AC that cost me $3,000 less than what I was quoted 2 years ago from another company. My wife and I are extremely pleased with the service provide by Bill, Trish and his crew. I love they are family owned and they have your best interest at heart when they come out and do a job for you. Please use Cool Air Technologies for your service needs. It's such a pleasure when you get to deal with honest hard working local family owned companies that take pride in their work and word they give you."

"Prompt and efficient service. Very thorough in explaining the process. Friendly technician! Would recommend and use again (hopefully not for the same issue)."

"I’m so glad I called HD mechanical to have my thermostat fixed. We set a time to meet up and he was there on time and very professional. He was very thorough with his work and explained to me all the work he performed. He even checked and serviced my unit, showing me that my filter needed to be changed. Would definitely recommend to anyone who needs and service/repairs done."

"Review of inspection and estimate bid process. This is a solid, honest, and professional company. Thank you to Ivan who came out to the property to assess a mainline leak by our sidewalk. He offered impeccable service and respect with understanding of my needs for plumbing repairs. All City came through with requested bids for both a 2 foot patch repair and a full water mainline replacement for several types of piping and methods. Ivan provided proper legal estimate contracts and scope of work details, responded promptly and courteously to all phone calls, emails and texts. As it turned out the County Public Works Department easily fixed the connector leak when repairing the sidewalk concrete and the mainline was confirmed as stable. The mainline had been replaced prior, unbeknownst to me. No extra repairs were needed. I definitely would have contracted All City to do this repair if it was necessary. Ivan is the best, very kind and polite as was the office staff and Dominic who booked the appointment. I’m glad All City is in the OC area! Thank you, it was a pleasure to interact with your company!"

"Recommended repair in lieu of compressor replacement. Used equipment to check for leaks and found no leaks. Good service and cost effective solution."

"If you need honest, efficient, knowledgeable, and prompt service on your A/C or Heating, this is the company for you!!! Mr. Melendez was beyond helpful for our A/C needs. We will definitely use him for ALL of our future A/C and heating services."

"Chris was able to fix our ac unit, where my old account guy said we NEEDED to replace it!!! Plus Chris is very personable and I believe he is very honest and forthcoming as he could have sold us a new system, but found us a much cheaper option!!"

"Paul came to my home on the hottest days of the year even though he was extremely busy! Even though it was so late for him after a long day of service calls, he made the time to come by and fixed us from the miserable heat! Despite that, Paul was so professional and kind! He definitely goes above and beyond beyond!"

"The Tech went above and beyond to do my inspection and service. I did nor buy the yearly maintenance plan and I did not buy the $190. furnace filter ($20) at Home Depot. I had and still have a problem with the system. It makes a growling noise every 2 minutes or so. Thanks so much, anyways."