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"They showed up on time"

"I had Daybor (Rico Construction) help with a basement remodel project in March 2024. Their scope involved sheetrock, tape, texture, paint, and trim for three rooms. Hindsight being 20/20, I should have asked more questions to be sure he clearly understood the scope of work. We had several disagreements about what scope was included in his price throughout the project. In my defense, I did ask for a detailed breakdown of the estimate that was provided so that I could verify understanding of the project scope but he would only provide a lump sum price. Besides several negotiations on what was included in the scope during the project (which really wasn't a big deal), there were serious problems with schedule, communication, and quality. Regarding schedule, work began on February 26th and was estimated to be completed in two weeks. Ultimately, work was not completed until April 24th (8+ weeks). Turns out, he hired a subcontractor to perform the sheetrock, tape, and texture. I also learned during the project that this was a subcontractor he had no prior experience with. This work occurred while he was out of state for surgery so he was not able to keep tabs on his subcontracor. This forced me to manage his subcontractor while he was away. Quality was extremely poor including inadequate fastening, damaged areas of sheetrock, poor finished surface, and poor tape adhesion. Ultimately, I asked the subcontractor to leave and gave Daybor the opportunity to correct the problems after his return. Daybor ultimately corrected the fastening, and tape adhesion issues to satisfaction. However, Daybor made an attempt to correct the poor finishing but this ended with a pretty poor result. Areas where he attempted to correct the finish show as obvious patches in the finished product. Trim installation was also executed poorly. Trim around doors was installed with zero reveal and several miters are not flush which he attempted to correct with putty. Painting was also poorly executed. The floors were not cleaned prior to spraying paint which resulted in debris embedded in the paint in areas. There were several areas that had thin coverage that had to be corrected after I identified them. The top of the trim above the doors was not cleaned prior to painting and lack adequate coverage. There were several areas on the walls and ceiling which had thin coverage that had to be corrected after I identified them. Some of these areas were not corrected, even though I identified them, prior to Daybor leaving the project. I suppose I could have called him back but I was done asking for him to correct work. Lastly, I guess Daybor was having problems with his paint sprayer one day. While he was trying to clean the sprayer he got white paint overspray all over my wife's black car (front bumper, quarter panel, hood, mirror, and windshield). A little elbow grease and I got it off but still... come on. I didn't really need another problem. Overall experience was not good and unfortunately I cannot recommend Rico Construction sheetrock, paint, or trim work."

"Excellent! Very professional practices and excellent workmanship. The house looks wonderful and I am still getting compliments."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."