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"Sales person was prompt and friendly and listened to my needs. Installer was professional and paid attention to detail"

"Hometown Window & Door replaced two rotting doors at our home and did an excellent job. The quality of the doors is far better than the old doors that we had and gentlemen that did the installation we very good. We could not be happier. We would use them again."

"I contacted Joe with Mr Window at the beginning of June 2022 to inquire about a specific brand “Okna” windows after contacting (Okna) and was told he was the guy for Indianapolis. I sent an email with dimensions and he sent me a quote, within a couple days. Once we got details ironed out, he sent Dave, to double check my measurements and to pick up a check to get the job started. This was a pain free and pleasant experience and I was very happy with the overall process. I was told 10-12 weeks for install. Well, it only took 8 weeks. I am very pleased with my chose of windows and the craftsmanship of the Okna 800 DX windows. This part, initial contact and the windows themselves, I give 5 stars! The install was yesterday 8-3-2022 and went pretty good. But there were some things I think could have been done better. 1) it was hot, the guys got dirt and sweat all over the windows and frames. 2) sticker residue was left all over the glass 3) during the process of removing my old windows, my trim and sills were gouge in spots (it is only drywall on the sides) I had to patch these areas. My trim had the caulked areas broke loose and was left this way. 4) this part I was told by Dave that he would come back and repair but no way was I gonna wait for the to happen. But the installer, broke my toilet paper roll holder from the wall and a small shelve on the opposite wall. Instead of telling me, he left it for me to find. If I was told, I don’t think it’d been a big deal but the way it was push back to try to hide it, till the holder was used and just hit the floor, didn’t sit right with me. 5) I think my 3 yr old nephew could have done a better job caulking the outside. Even the inside was smeared and being silicone caulk, makes it a pain, to paint. Which after caulking my trim pieces, I had to do. I actually question the outside holding up, I’m not an expert but may be why the “labor warranty” is only a year, unless, you leave a review. So here is my review to get that second year. This part, I won’t hold against Mr Window as I don’t know if they was ordered wrong or if Okna, assembled them wrong. But, I was supposed to have brushed satin hardware and received white. I was told they was on order and they’d come back to swap out, when the hardware arrives. But even this, I think I should have been made aware of before I pointed it out… Maybe I expect to much but for what we pay for replacement window (close to $1100 a piece) I guess I expected to be left with a clean window, frame and my house in the same condition as before they arrived. I spent 4-5 hrs between yesterday and today fixing the dirty windows, broken toilet paper holder, shelf and recaulking trim. Maybe more but I repainted the trim as I was going and hard to separate out. Now don’t get me wrong, Dave was great and I truly believe if he had been here for the whole install, a lot of this wouldn’t have happened. But he was sent out to do measuring for future jobs, returning to trim the inside. I’m not sure he went around and checked the outside but I’m hoping he does, when he returns to change out hardware. Just to reassure me that the trim and caulk job is up to snuff…"

"He required a $200 deposit for an install of May 14, he didn’t show the. Rescheduled and didn’t keep that date either. It thought my entire project and I consequently lost the start date with my contractor. Chris Callahan attempted to force me to accept a date which he had someone else cancel on him. When I couldn’t and eventually asked for a refund, he refused to give it to me. We had a conversation at the beginning in which he assured me that if anything changed on our end with regard to the design that my deposit was refundable. Well he is refusing to refund my money and is not answering my calls nor returning them. So I have no glass block installed and he has my $200."

"in short, window makeover windows fail after 5 years. well, it appears that window makeover isn't any better than any other transient window company. i have had window makeover repair and replace many of my windows over the past five years and the first window that i had replaced now is rotten. and window makeover is standing by their 5 year warranty and not fixing or replacing the window. Exactly at 5 years the window needs to replaced. Also all of the repaired or replaced windows will probably need to be replaced as the windows get to be 5 years old. Also don't count on getting records or proof of purchase from window make over because they have changed software and they don't have old installations."

"It’s rare to find a company that’s both professional and genuinely pleasant to work with, but they nailed it. I’ll definitely be using them again and recommend them to anyone who needs their windows done."

"Window Wizards cleaned my windows this afternoon and they look wonderful. The crew arrived on time, politely, quickly, and efficiently cleaned every window in the house, and finished with sparkling clean windows -- inside and out. I highly recommend Window Wizards and will be seeing them again this fall. It's amazing how this improved view makes the world look even better! I highly recommend them -- you will be delighted with the results."

"Jim did an excellent job! The quality of product and service were top notch. He was professional and took care of our home and cleaned after installation. Supplies took awhile to get here but that was not his fault and he made it up to us anyways. Would recommend!"

"They did a great job and hopefully gutter guard will do its job when I get heavy rains. Their window cleaning was very professional and I had not questions in regards to their work. I definitely will keep their name for future use. The cost was about right also."