Get matched with top new windows service pros in Ann Arbor, MI

"Very professional"

"The windows installed are great, where this company falls short is service and quality of service. We started the process on 4/22/2020 by signing a contract. Our windows were installed on 7/14/2020. Now, one year later, we are still going through issues. The first issue was the installation team left a mess on our back deck and yard that my husband and I had to clean up. The quality and craftsmanship of the work was just alright. One example is the caulking around the door wall, which was just globbed on and not clean and neat. It bothers me every time I sit out on my deck and look at the slider. I pointed this out after the install but nothing was ever done about it. Next, we had issues with windows that needed to be replaced right after installation. The first time this happened, the process seemed to go okay but the second time it has been a nightmare. Let's just say we called around 10/15/2020 and we are still waiting for the right window to come in and get replaced. They have ordered a replacement 3 times now and every time, when they come to install the window, they realize they have the wrong window. How does a company that has a record of our windows order the wrong window 3 times?!!! There are other Sunrise dealers and if I could go back and do it again, I would choose a different company to work with for the installation and warranty. I will not recommend this company to any friends or family of mine."

"Sterling was very responsive to my call and kept me informed as to what to expect from their service. The technician showed up on time (early in fact) and was very knowledgeable. The job was completed quickly and to my satisfaction."

"It went pretty well. There was some tape residue left on our hardwood floors from the installers using blue painter's tape. We were reimbursed for the damages. However, I would recommend that they don't do this on future customers' floors, especially in an older home like ours."

"Very well. Competent professional service. Thank you!"

"Fantastic. Remodeled my bathroom from the walls out."

"If you are interested in getting your basement finished You Got a Guy is the company to go with! From the quoting of the job to finishing the job Terry is amazing at communicating exactly what is going to happen at each step. When I would have any question Terry often would respond immediately. When the job was being done Terry, Kevin, and Connor had keen eye for detail. If I ever had a question or need to make changes they would work with me to find a solution that would work best. I would recommend You Got a Guy without hesitation!"

"Price was competitive. The company owner, Ed, and his wife, Tina, provided good assistance and advice to select doors and hardware. They were relaxed and responsive. The doors were installed exactly as ordered. The installers were meticulous, perfect clean up and the entire job was turn key including all inside and out side trim. The old doors were removed and hauled away and the entire job was completed in about 5 hours. So this was a complete and finished project. We would definitely use this company again and will strongly recommend them to others."

"They did a great job!"

"They're great! Friendly, timely, thorough, detail-oriented, responsive and humble. Even when the second raccoon nest fell out of the soffit, there was no swearing, just a howl. The house looks fantastic, and they didn't leave a mark on it. They went the extra mile to get the details just right even though it took them longer to achieve. They were polite and informative when asked about the hows and whys of some of the work. If they were painters, I'd hire them to paint the behemoth as well."