Get matched with top water main install, replace or repairers in Ashburn, VA

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"Dan and his team at American Plumbing, Inc did a great job replacing our water main pipe. I sent a quote request Saturday afternoon. Within minutes I got a call from Dan saying he could come Sunday morning for on-site review. Within a hour of visit I received a very reasonable quote. Crew came 9am Tuesday and water was back on by noon. Great communication, service, price and warranty. You canâ t go wrong with American Plumbing, Inc if you need your water main repaired or replaced!"

"I worked with Prince William Plumbing to have the leak in our main water line on our front yard repaired. They are honest, affordable, reliable, punctual and professional. We have been completely satisfied with our decision. John came to our house the same day I called in and gave us a quote. Instead of trying to convince us replacing the whole water line, he said a repair should be enough. He offered us a 5 year warranty. Most important of all, his price was much more affordable than others. It was almost too good to be true. He honored 5% Angie’s List customer coupon on the top of that. John has done the repair with his assistant. They answered all my questions patiently. They cleaned up the area nicely after the job is done. John is very experienced. He is a long time resident of Nokesville, a nice town in Prince William county. You get the friendly treatment of a small town neighbor in city when you work with John. He is a great family man with six kids. We will definitely call him again with our plumbing needs. Thanks to Angie’s List, I have finally found a reliable and affordable plumber."

"Had a leak in main water line. Collected estimates and methods in replacing the water line. I am glad I found The Water Line Group on the web in researching best methods to replace house main water line. After calling The Water Line Group, Geary came the same day to review best method to replace the main water line. What I liked about his estimate it included two methods with no extra cost and very reasonable compared to other estimates. Work schedule was set up less than a week. I was impressed by the crew led my Jamie. They successfully did the trenchless method from the original connection to the water meter with no disturbance to house,front porch, tree, scrubs and driveway. They have the pull water pipe method down to a high success rate. I highly recommend The Water Line Group."

"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

"Tech came to house and analyzed problem. Showed me what part was needed to replace. Advised me to order part, and when I received the part call him if needed to replace and test."

"My main water supply pipe had burst so I called multiple companies. Faruk was the first to respond and show up on a weekend to inspect the damage and provide an estimate. Things I like about this company: 1. They were extremely responsive to my needs and questions 2. They honored their estimate even though there were a couple of unforeseen obstacles which increased the length of the project and possibly the cost to them 3. They negotiated the estimate lowering it considering my situation 4. They took care of all permits and inspections 5. They cleaned up after the project was done to the best of their abilities 6. They were upfront and honest about the damage to my lawn due to excavations 7. They were very courteous and professional Things they could improve: 1. The project took a little longer than anticipated. A lot of their work was manual which could have been fast tracked with the use of machinary i.e. digging etc. 2. We replaced the entire main pipe assuming that it was defective/polybutelene pipe since it was underground and flooded. We layer found out it was not the case but they proceeded anyway rather than fixing the broken length. While I think it was probably the safest choice it may not have been necessary and they never brought it up later."

"James Matthews was the John C. Flood plumber that responded to my call for water leakage from the kitchen faucet. He quickly located the source of the water leak and repaired it quickly. The cold water supply line valve had locked up and couldn't be turned off, so James quickly replaced the old dial valve with a 1/4 turn valve (which had already been done for the supply lines for the dishwater and hot water). In and out in quick order and cleaned up all debris. Very personable, too."

"Really appreciated the next-day appointment (on a Saturday) and the high quality Service Representative who showed up on time and completed the necessary repair quickly and efficiently. Really excellent service. Would highly recommend Snell Heating & Air Conditioning for any repairs or service. We will definitely call them again if we need any work on our HVAC systems."

"We had an back up in our outside basement stair drain that required emergency service. Douglas Plumbing responded the same day and were able to quickly correct the problem. The tech was professional and knowledgeable. We would definitely use then again!"