Get matched with top fire or smoke damage recovery pros in Asheville, NC

"Smooth! And efficient. Communication was touchy sometimes but otherwise good."

When your home or business is damaged, you need more than a contractor—you need a team that understands the urgency, the disruption, and what it takes to make things right. As a locally owned and operated company, we’re part of this community, and we take that responsibility seriously. We show up quickly, communicate clearly, and treat every property with the same care we would our own.\n\nWe focus on doing the work thoroughly—no shortcuts—and guiding you through every step, from initial mitigation to final restoration. We also work directly with your insurance company, documenting the loss, supporting your claim, and keeping things moving so you’re not left navigating it alone.\n\nOur goal isn’t just to restore your property—it’s to make the process smoother, less stressful, and something you can feel confident about from start to finish.\n

"Went great. Contacting these folks was easy. They returned my call within an hour and arranged a time to take care of our carpet. Arrived 5 minutes ahead of the scheduled time (Perfect) and went to work. Job took about an hour and 15 minutes. Carpet looks good as new following a very thorough cleaning. Very pleased with every aspect of the services we received. Will hire again !!!!!"

"Needed to have a toilet with leaking flush valve replaced. Prompt and professional service. Would definitely hire again"

"Elevation did a great job. We have had several cleanings over the past few years and we have also done it ourselves, but the carpets and upholstery have never been cleaner. Husband/wife team were very efficient in getting furniture moved, legs covered, and cleaning done in a very prompt manner."

"Six years ago VanWyck LanDesign did a wonderful job for us. They removed our ghastly cement walkway and replaced it with cobblestone pavers. The recommended fill between pavers was "EASYJoint." Since installation, we've needed repair services twice. The first time, I was surprised by the bill but paid it in full because the work was good. The second time, I felt the bill was a serious overcharge. Just a two-man crew was needed. Instead, a three-man crew was sent. After I complained about this, I was told "We only have a three-man crew." The team also arrived with just one bucket of replacement EASYJoint sand. When I saw that many areas remained to be treated, a crew member left to purchase a second bucket (this required an additional 1/2 hour of labor time). VanWyck LanDesign has changed, as have so many other things these days. I'm so terribly disappointed in David's response to my concerns."

"This business is rip off. Don't ever hire them. They ask exorbitant amounts of money and cannot find any root cause. They do not do any thorough inspection and neither they have proper instruments to do it. Please refrain from them"

"In the end, not well. We needed a leaking gutter seam fixed at our vacation house because it was dripping on our deck and ruining our stain. Higher Ground came out and made a repair in June 2022, which supposedly fixed the leak. We then arranged to have our deck restained. Since this is a vacation house, we weren't able to go back to the house until August 2022. At that point we discovered that the seam was still leaking onto our newly restained deck. We contacted Higher Ground via email and phone to try to get them to come out and finish the fix. They were not very responsive and got a little nasty about only allowing 10 days for "quality control issues" on their work, even after I explained that we are not down at the house full time to be able to see that it wasn't really fixed. So they refused to make good on their work. From my perspective, I paid for a leak repair and did not get a leak repair."

"Jenna painted our entire interior, except for the bathrooms. All the work was of first class quality. We could not be more pleased with the results! She is now our painter of choice."

"Work was performed professionally, on time, and on budget."