Get matched with top fire or smoke damage recovery pros in Richmond, VA

"After a devastating flood, F&M Services Group Inc swooped in and completely revitalized our home. Their team arrived promptly and efficiently removed the water-damaged materials before installing brand new flooring. We were truly impressed with their professionalism and the speed at which they completed the work. Beyond their skill, everyone we interacted with was incredibly pleasant and helpful, making a stressful situation much easier to navigate. We wholeheartedly recommend F&M Group VA to anyone in need of flood cleanup and flooring installation – they did an amazing job!"

"I can’t say enough good things about the gentleman that came to talk or do the job. Very pleasant, informative, efficient, and did a great job.!"

"Steve and his crew did a phenomenal job replacing all the wood that was damaged in the crawl space. The house was in the middle of selling and these unknown defects were identified during the buyer’s home inspection and we were so concerned we would have a hard time getting these repairs handled in time. We knew this would be a big job. Hiring Signature Craft made this a breeze. They inspected and took videos and explained the process very clearly. The work was done quickly and we closed right on time- huge thank you to Signature Craft!!"

"I had a water leak from the hot water heater and everyone was super helpful and nice! Chris was the first one I met and I had ALOT of questions but he made sure to help answer them and if he couldn't Joey did! Everyone from Joey, Will, Diego, Daniel and Chris stayed on top of making sure I had what I needed to fix everything. These guys did an amazing job getting my house back to living condition and even while I was in hotel they checked in and gave me plenty of updates on my house! I am very grateful for their help! I will definitely use them again if I ever need anything and consider them like friends!"

We pride ourselves on a 24/7 Response time and getting on site within 1 hour! Heroes Restoration mission is to be the cleaning, restoration, and reconstruction Heroes that people need in their time of disaster. We offer Emergency Water Removal and Drying Mold Remediation and Removal Trauma Scene Cleaning and Whole House or Business Disinfecting. We have the fastest response time in the industry - 24/7 and in site within an hour - and will take care of you and your property in your time of disaster. We make the process easy and as painless as possible and help you through the entire process including dealing with all insurance companies. Call, email, or text now to talk to a live person and get immediate help for your disaster now.

"I have not used the services, but intend to do in future.  
The website assumes one used the service and it will not let you submit unless you put in some answers though they are completely ittrelevant.
"

"Chuck Hipp and his employee, Antonio, did a phenomenal job! The brick fireplace was sinking and the bricks were separating from the wall. After investigation Chuck determined that there were no footers under the fireplace. He installed new footers, supported the brick wall and reattached all the bricks and suggested the fireplace be covered with stucco and tiles to match the Spanish style of the house. The fireplace turned out beautifully and became the true focal point of the living room. The house was listed for sale and I know the beautiful stucco fireplace helped to sell the home quickly. We moved to our new 1948 house and discovered that the chimney needed to be rebuilt. I received a bid from A Step in Time chimney sweeps which was astronomical. I then consulted a structural engineer who confirmed the bid was outrageously high. He recommended a good brickmason be consulted. I found Chuck Hipp and Hipp Masonry Works on Angies List. Chuck investigated the problem and determined that the chimney needed to be torn down and rebuilt at the roof line and he was able utilize new bricks with old bricks to match the new chimney addition to the existing home and bottom half of the chimney. He asked me to drive around and take photos of chimneys I liked and he would duplicate it. I found a chimney on a beautiful older home and Chuck was able to duplicate it to suit my brick, Tudor home. It is gorgeous and best of all the fireplace can now be used for a beautiful wood fire. He then removed and replaced all the broken, damaged bricks throughout the exterior of the house using mainly old bricks salvaged room the chimney rebuild. Chuck and Antonio did incredible work and at half the price of the previous bid. Before they left they brought in topsoil to fill in any holes in our lawn due to the work and they used soil to regrade the back of the house which had been the cause of damage to lower bricks. They also repointed the front steps and remortered the boxes for the exterior porch lights which were hanging loose from the brick exterior. I will only call the HippMasonry Works for any brick work."

"In general, I was pretty satisfied, they came punctually, explained what they were doing at each step (there's a number of steps where they were just waiting for 'mud' or paint to dry to they'd come back the following day), and the final product was seamless.  I couldn't tell where they had painted and it looked brand new.
Unfortunately, and I'm not sure what has caused this, but two months later, where they repaired our ceiling cracked along the lines where they did their repairs.  So, I will be calling them to see what they can do about it, if anything."

"I was among the many with pipes that froze during an extremely cold week. Emergency Services was there within an hour and had the pipes thawed quickly thus preventing any damage! I was very pleased with the prompt service!"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."