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"They told me there was no water damage in my crawl space area while 3 other companies said there was this is a Great Company.My problem is finding a company to sanitized my crawl space area can you help me with that?"

"I had originally called to have a line run for a gas stove and to a line to install a gas fireplace; the estimator informed me that the pipe that was in use was not the correct pipe and would have to be completely replaced. He gave me an estimate for the work and I went ahead and scheduled a service call to have the work completed. The guys that came out to do the work (Mike and Billy) were awesome! They were on time, reviewed the estimate with me and went over what I wanted done. Due to the amount of work that would have to be done to get the fireplace ready I removed that from the work to be done. They went out and purchased all the parts needed to complete the other work, completed the job, went over everything with me, and cleaned everything up when they were finished. They even moved the old oven out to the garage. My only 'complaint' is that Dan (the estimator) didn't break out the pricing for me. Would ask that to be done in the future."

"While I will also update my Google review from a few years back (bums me out that they won't let you make a new one), I wanted to ensure I notated elsewhere that my technician, Khaled Al Haraz, was absolutely wonderful. Very helpful and got my issue addressed quickly and kindly. I have been treated very well by this company overall, and will absolutely pester them again for any air conditioning and furnace issues I get in the future. "

"Mr Haddad returned our call almost immediately and we agreed on a time and day that he would come out to look at the problem. He was prompt and efficient and quoted us a price that was very competitive. After discussing it over night with my wife, I called him back to book the job. Again, he returned the call quickly and we set a date to have it done. He thoroughly explained what need to be done and how long it would take . True to his word, he arrived right on time, did what he had to do and cleaned up all excess materials and was gone before we knew it. I hope I don't get another leak, but if I did, I would certainly hire him again."

"Within 90 min of talking to our Insurance agent, Serv Pro arrived and started the necessary work.  They were friendly, positive...very helpful.  I cannot quote a price, it was all billed to our insurance.  The work was top notch.  Very punctual, professional and complete! <br />"

"I'm very pleased. I had concerns about dust and fumes from the epoxy. The dust was minimal and fumes were not an issue at all. If I had to do it all over again, I'd set up a box fan with filters, as I've seen on YouTube, but even without that, the dust was not overwhelming. The workers arrived on time, explained what they were going to do and welcomed my checking in on them. When they went to lunch, they cleaned up their work area, (even put the toilet seat down in the basement bathroom), something I didn't expect at all. I had questions when they were at lunch, and the salesman got the answers I needed quickly. A couple of things I would change about this process: 1. After they were done, cleaned the area for the day, and put their equipment away, one of the workers invited me downstairs to approve their work. If I had not approved, it was a bit late for me to object as they were packed and ready to go. I suggest in the future the homeowner be asked for their approval before everything's packed up. Their work looked good, but this seemed like a manipulative tactic that wasn't appreciated. 2. The more experienced of the two workers explained early on that he needed to remove some insulation but assured me he'd put it back when he was done. When I saw that he'd not put it back, I mentioned it. He refused to put it back, saying "It doesn't matter". It was an odd way to end a perfect job up to that point. I was totally pleased with how everything was handled, and then that comment and behavior from him just put a bad taste in my mouth. That evening or the next day, I received a very nice gift from the company that was just a really nice touch. A couple of weeks later, we had heavy rains and I experienced water along the walls where the work was done. Within a week of me raising the concern, an arrangement for a technician to visit my home was made. I appreciate their prompt attention to the matter. I expect it's very simple like needing more epoxy at the base of the straps, so I decided to go ahead and submit this review. It's difficult to find trustworthy people to do work in your home. I'm very relieved I found a company that is totally worthy of that trust and highly recommend Acculevel. The work they did looks good and solid."

"The crew that show up to my home was actually from Oklahoma, due to the flooding in the area it was difficult to find a good trustworthy company to help with the flooding in my home. While my neighbors had less than a foot of water in their basement, lucky me I ended up with 2.5 ft of raw sewage in mine. <br /> To save money I had removed the vast of majority of destroyed material objects that were stored in the basement. I could not be home for some of the time that the crew would be in my home but the company was insured, bonded and the crew chiefs took personal responsibility for any unfounded theft or damage to my home, this will become important later. Being that the crew was from out of town, I warned them about hiring day labors, due to the long termed depression of the local economy. <br /> The crew flood cut and removed my knotty pine walls, summer kitchen cabinets, cabinets behind the bar and standing bar itself. All of the off cuts of wet wood were piled on the front section of my yard for pick up by garbage service.  The crew then cleaned and sanitized entire area, sprayed to prevent mold growth, brought in huge dehumidifiers and fans to remove moisture from basement. <br /> The crew showed up when they said they would and took care of business as per the plan as set forward by the contract I had signed . Overall I was very impressed with their service, they were quick and knew their business. Now as to problems: the second day the company was in my home they brought in several day laborers to help with physical removal of the waste, a large amount of coinage disappeared from a room that the crew had no business being in. The crew chief made the problem correct, and took the amount of the "disappearing money" off of the overall bill. (The only reason for the coinage in the first place was due to the loss of my washer any dryer I had to go to a laundromat). Remember that I had warned the crew of the local long term economic depression. The only other problem is that the city gave me a hard time about picking up refuse. It was not on the curb the first garbage day after the flood when the city picked up everything no question asked. After first week I picked up all the debris and packed it into trash cans, some of which I borrowed from neighbors, city still did not pick up. Then I, after checking the city garbage company web site, tried tying up the wet wood into bundles, still no pick up. By this time the debris had been on my front yard going on 3.5 weeks, I ended up having to hire a separate company to come pick up refuse which cost me an additional amount of money to a different company. But by then the crew I had dealt with was gone from the area. <br /> <br />"

"I have hired water b gone many times. They are great to work with and do great work. Will hire again when basement work is needed."

"Unfortunately this is the 3rd time in 2 years (different houses, different issues) that I have had to use On site.  This time it was to test and remove mold in my basement but I have also used them to remove water and dry the room out.  <br /> Everyone I spoke with warned me that mold remediation companies would use scare tactics to oversell services and charge extremely high rates.  Not at all the case with On site.  Each time I have worked with Jason who is both knowledgeable and professional.   <br /> Jason reassured me that I had a manageable concern, worked with me every step of the way and made me feel confident that the issue had been resolved without going "overboard".   I appreciated his continuous follow-up and the entire team's commitment to quality.    <br />    <br /> I have referred others to On site in the past and they have all been very satisfied with their work and pricing.   <br />"

"The AAA home policy denied the claim. Mr. Harkness wrote an extensive description of the problem. Claim adjuster & Mr Harkness spoke to each other regarding the water damage. When a problem arise again, I will hire Th Shine for the job."