Get matched with top window a/c unit service or relocation pros in Auburn, WA

"I just had my yearly service done by Ilianna (service technician); and, I received great service from her. She was polite, friendly, professional and thorough. I have requested her to service my furnace next year."

"My existing one is working fine but it's old. I told the estimator, Greg, that I just want to replace the unit due to age. I do have a tight installation that does not meet all the mfr requirments, but the old one has worked fine since the 80s. I told him that if direct replacement wasn't possible I would leave the existing one in as it works fine. So Greg told me he couldn't make one fit, and then spent over two hours estimating a complete new system.... that I initially told him I wasn't going to buy and wasting 2 hours of his and my time. So it begs the questiong... Was he trying to sell me something I didn't want... or need. Maybe not. I must say, Greg was very nice and professional... but not a good listener."

"Ranger did a great job. The estimators were friendly and thorough, the installers and team we encountered were all respectful and hard working. There was a problem with the electronics in the thermostat from the factory, they worked late and had to bring a new thermostat the next day, but the new one works perfectly. We will hire again for any other HVAC needs. We chose a higher quality AC unit and are glad we went with a quieter model, the unit is so quiet in the backyard."

"WHEN WE CALLED ABOUT OUR AIR CONDITIONING PROBLEM, THEY TOLD US WHAT THE COST WAS TO COME OUT, BUT COULD NOT GIVE US AN ESTIMATE OF CHARGES, OVER THE PHONE, FOR THE REST OF THE SERVICE. WHEN THEY CAME OUT THEY FOUND THAT THE FLUID THAT WAS SUPPOSED TO BE FILLED, WHEN THE SYSTEM WAS PUT, IN HAD NOT BEEN FILLED COMPLETELY, SO THEY FILLED IT. IT ENDED UP BEING SIGNIFICANTLY LESS THAN WHAT WE THOUGHT IT MIGHT COST. SINCE WE DON'T KNOW ABOUT AIR CONDITIONERS THEY COULD HAVE TOLD US ANYTHING, BUT DIDN'T."

"From the start, communication was excellent. John came and did a thorough review to give us the bid which was detailed well and clear to read and understand. The scheduling was quick (less than 10 days) - the crew was very good in assessing and making plans and if changes had to be made, they got permission and communicated well. The work was efficiently done and they went over everything before they left. Outstanding work! And pricing was comparable or better than other bids we got."

"you can't go wrong bringing your car to these folks for ANY kind of service;.  You are always going to get an honest answer!!"

"Daniel and his crew at SOS are everything you want in a service provider: affordable, thorough, friendly, experienced, and efficient! We got four bids for a full clean-out of our crawlspace. Three of the four estimators gave us a similar assessment (the fourth missed some big issues). Daniel did a thorough inspection, clearly explained what needed to be done, answered all of our questions, and provided us with a bid that was significantly less than his competitors (and it's no wonder - the larger providers have nice company cars, glossy folders, and fancy CD's).
We scheduled the clean-out for a few days later (the larger companies were scheduling 1 1/2 to 2 weeks out). Daniel's team arrived on time, worked quickly and efficiently, and did an excellent job. Because there was one small area under some steps that was difficult to access, Daniel returned a few days later to complete the job. However, he wouldn't take any payment until he was sure that we were completely satisfied with the work! It was clear to us that customer satisfaction is a top priority for SOS.
If you want the job done right for a fair price, we highly recommend SOS!
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"My heater began blowing cold air through the house around Thanksgiving. I had it serviced in hopes that it would improve. Instead, the serviceman showed me that 2 of the 5 heat sources were blown out, and the furnace was too old to get replacement parts. I used Angie's List to locate several HVAC companies from which I received 3 bids. G&S was the best bid. The salesman, Ryan, was polite, punctual, and showed me all the options for the furnace brand that I wanted. The rebate from Costco for the brand that I wanted also made a major difference. Ryan even came back with the contract when I informed him that they had won the bid. G&S Heating was available to measure for and install a new furnace before the New Year. The crew installed the new furnace in no time at all. The house is so much warmer, and I am most grateful for their efficient service and professional demeanor. THANK YOU!!"

"We'd used them four years ago to replace our windows. They were about 40% the cost of Renewal By Andersen for the same Andersen windows, were professional and courteous throughout the process, and we haven't had a single problem since. So when we wanted to put in a heat pump system for efficient heating and cooling they were high on our list. We got four bids, and once again they were the least expensive, in this case by a 30% margin. They explained our options well, came up with some creative solutions (we're an old house with old vent-work which they bypassed for the ductless pumps but used for a top quality air filter), and did the job quickly and efficiently. They've checked back a couple of times since to make sure everything is ok, which it is, and it's been really nice to heat our bedroom on some cold nights and cool my western facing home office on some sunny afternoons). When the permit inspector asked before they came over who our installer is and I told them, they said "They do really good work." Definitely recommend them to others and in fact already have."

"Aaron Charles was our technician. He quickly diagnosed the condition as a faulty circuit board, called to have a co-worker bring a new one and got the furnace running like new. We were so impressed by how quickly he diagnosed the problem and corrected it. We will certainly use Mercurio's (and, hopefully, Aaron's) services again."