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"Horrible customer service. I called the installation manager, John Lawless, whose phone number I had after I contracted with Champion for my window replacement project. John informed me that he had not worked for Champion for about 6 months and then he told me where he was working and how they manufacture great quality windows for an affordable price. I wanted to speak with John after receiving multiple postcards from Champion that my windows were already in process and then I got another card that they were 6 to 8 weeks from completion. I was ecstatic because I thought they would take much longer. I called Champion and Jasmine, service support specialist, told me that they were NOT 6 to 8 weeks from completion. I asked who my installation manager was and she told me Lee. I asked for his full name and number and she told me she could not give that information out to me and he would eventually contact me. I asked to speak to a manager and she told me that my installation manager would contact me in 48 hours. I asked to speak to corporate management and she refused. I then asked for the CEO and she told me his name was Todd but refused to give a full name (although google would identify any corporate officer) or email address. I am disgusted with the customer service that I am receiving and the mixed and bungled messaging about my window replacement project. I chose Champion, in part, because of great customer service and I feel blindsided and sold a bunch of bologna. I would NEVER recommend Champion to any of my friends or neighbors based upon this experience. Unhappy customer, Natalie"

"Russ did a great job! I highly recommend him."

"The guys showed up on time and never stopped working until job was complete! Great job"

"The job was done on time and efficiently"

"MWT Windows provided an exceptional experience from start to finish! Their professionalism was evident at every stage of the process—from the initial consultation to measuring, scheduling, and installation. Every team member I interacted with was courteous, knowledgeable, and highly professional. The window installation itself was outstanding. The attention to detail was remarkable, from the quality of the windows to the expert wrapping of the wood and precise sealing of even the smallest cracks. The final result was essentially perfect! I couldn't be happier with the job they did. If you're looking for a company that delivers top-tier service and craftsmanship, I highly recommend MWT Windows. Amazing work! Dennis E."

"it went well Darrell was a very nice man. He was quick and fast and him and his team they communicated very well."

"Derrick is an All-Star, All- Pro! He was on time, friendly, and a great overall person. He knew what we were looking for and got to it and completed the task with no problems. He is my new go-to Handy Man now."

"I had a leak which caused water damage around a basement window and we calked several handymen and they were either no shows or showed up late which was frustrating. Cornelio called and he showed up on time and gave him the job. He arrived ready and on the job everyday at 8:30am to repair a leak. We were impressed and gave him additional work because he is very professional and knowledgeable. He is replacing the deck and pressure washing and updating the front exterior of the house (painting and replace the shutters). It is such a relief to find someone who is reliable."

"It start out with him want 50.00 dollar for the time slot. We agree on the quote and when he got here he change the price to hang the living room curtain. I send him pictures of everything and he said he didn't know that the windows was that long. He start to do and said he couldn't do it. He paint my ceiling a different color in the bedroom and the vents in which he didn't suppose to and said he didn't do that but he did. He broke my night stand and didn't tell me about until I ask him He said he was to busy to tell me about it. I ask him when was he coming back to correct these problems he said he got other project to work on and offer me 200.00 dollar today. I have been trying to get in touch with everyday this happens. He lied about everything he said he didn't do. All of our ceiling are white and vents. Got before and after pictures. I asking him for my money back accept for the TV and curtain robs. He use up some expensive paint we had in basement for another project to paint the ceiling in the bedroom, bedroom that he supposed not have painted the ceiling and vents."

"OUTSTANDING Contractor - would use again"