Get matched with top natural slate roofing installers and replacers in Baker City, OR

"My experience was great.  Upon initial visit Rocket Construction performed a comprehensive inspection of the roof and attic noting all issues and work to be done.  We sat down and they explained in detail my options and costs for the new roof work.  They were very friendly, knowledgable and professional.  I was able to confidently choose the work to be done and roof style/materials from our conversation.  There was no pressure to "sell me up" on work I did not need (we were able to re-roof the house without stripping off the old roof which saved considerable money). A week later their work crew was at my house and completed the entire roof in one day.  The owners stopped by twice to check on the work and the cleanup afterwards was good.They even offer a visit after one year to inspect the roof and clean it of any accumulated moss and debris.
"

We are the premiere roofing company in Eastern Oregon owned and operated by Sam Brown who has been in roofing for over 30 years. We specialize in all roofing from residential, commercial and elastomeric systems. We service the entire states of Oregon, Washington and Idaho We are certified installers through GAF, Weather bond and Polyglass. We offer free inspections with a detailed report containing pictures and our recommendations. We strive to keep our pricing competitive with the national averages of price per square foot. Our focus is on customer service and satisfaction we have three top notch crews and a very helpful team of product consultants that help you through the whole process from start to finish.

"From the salesman who came by to discuss budget and options to the installers who gave me daily updates on their progress, I had a very positive experience."

"waiting for an answer if being replaced or not"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

We provide residential and commercial solar power options, and provide support services for industry partner companies. We offer no cost consultations and $0 down financing. Please contact our office for a consultation at (931)922-8258.

"John came over and checked out the roof for the bid.  He had the bid for us in a couple of days.  That was quick turn around. We accepted the bid and John and his mother came by and brought a lot of samples for my wife and I to look at.  We set the roofing samples out in the front yard so my wife could get a better idea of the color of the products.  It was a good idea because it allowed us to see what the color would look like against the color of our house and what it looks like in natural light.  We spent a lot of time comparing products colors and asking lots of questions.  John and his mother were very patient with us and our questions.  My wife and his mother consulted a lot on the various color combinations and textures of the products.  john and his mother  were very professional and personable.  They understood that it was a big investment for us and allowed us to take our time.  What we appreciated was they did not try to up sale or push a particular line of products.  We did choose one product that was more money than the one we originally thought we liked. After we made the selection, they gave us a timeline and an overview of the work. 
The timeline had to be moved due to rain for a week or so and John kept us informed.  Being informed is important to us.   John and his crew arrived on time and got right to work.  They were fast and efficient. It only took a day for the new roof to be installed and it looked great.  They cleaned up and hauled off all the old materials and picked up the debris out of the front and back yards.  We found a few stray staples but nothing to be concerned about. 
Mid Valley is one of a few certified Owens-Corning contractors in the Salem area.  By being certified Mid Valley could extend the  manufacturers standard warranty of 20 years to 50 and it doesn't cost the home owner anymore.  Got to love a bonus. Owens-Corning will only extend the warranty if their products are installed by a certified approved contractor.  Mid Valley is. The warranty is backed by Owens-Corning not by individual contractors who may not be in business before the warranty expires. We checked to make sure the warranty is legit and it is.  We took several bids and reviewed them.  Mid Valley was a little higher than the lowest.  I called John and asked if he would match the bid.  I told him what the bid was and he said he would match it.  I was all set for some haggling or some grumbling but NONE of that happened it was really nice. 
We had some concerns about getting the warranty information and I called John.  He always answers his phone and I explained my concern.  He told me that he would look into it and get back to me.  John said Owens was a bit behind and we would get our info.   A few weeks went by and no info, so I called John.  He contacted Owens and got back to me. A couple of weeks went by and no info.  I again contacted John about it.  He followed up with emails to Owens-Corning and he forwarded the responses from their representative.  Which revealed the warranty info was registered by John but Owens-Corning dropped the ball in getting it out to us and they said for John to give us their direct contact info.  Which he did. It will be another few weeks before we get the info.  This is important,  John never groaned or sounded unhappy nor did he try to avoid me when I spoke with him about this issue.  This is great customer service.  I can not say enough about the great service.  John even answers his email on weekends.  That is very rare these days for a business to do that.  We did have a question about what appeared as lumpy shingles on some parts of the roof.  We called and John explained that the lumpy shingles will flatten out when the temperature gets warmer.  And they did.  My wife is happy about that.  We enjoyed our experience with Mid Valley building LLC and we have recommended them to several friends.  Great workmanship great price and outstanding costumer service.  Oh yeah and NO LEAKS.   They do other work besides roofs.  We would use them again."

"They did a good job for us.  It was good.  The owner was very helpful.  He even went and checked things with city because we have our greens on behind our house."

"As above.   Begin date was delayed because of a very rainy season.   Worker appeared at my address first, then sent to my daughter's home in Beaverton.  He did sight a few dry-rotted boards but did not have replacement boards with him.  He completed the job of the entire deck as was commissioned well and it is holding up well.
"

"Great quality installation, respectful of their space and workers, amazing clean up and timely order."