Get matched with top fridge, freezer or ice maker repair or service pros in Baltimore, OH

"Adam did a thorough job on fixing our dryer's heating element. He saw that our washer hoses were leaking, and he offered to come back another day and replace those, too."

"It went great and I left Harmond and Neli a great review on the chat survey that I wish I had copied to past here as I wrote everything I felt about the Tech and the company and it was all good. I will be using the Neli services again when any of my appliances need attention / repair. Thank You Neli."

"This is the tech I always call when need any appliance service in Columbus."

Hello I’m Jay I have 10 years in the industry and am excited to help with your needs.

39 years old, paramedic and have done remodeling for ten years new build for the last year and a half.

"EVERYTHING about Best Service is THE BEST. They have served ALL our furnace/AC needs for 30 years. THEY ARE TRUSTWORTHY."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"Came to the house so we did not have to pay for some one to haul it for us. He was available right away instead of it setting on some ones work list for 2 weeks. Very polite and helpful, brought all his own tools."

"customer beware- Sears Heating & Cooling. We had our air conditioner go out on a Friday and called Sears Heating and Cooling come out to to fix it. We were told their normal service call would be $79, or they could come the same day for $129- we were fine paying extra for same day service. The service technician came out and did a great job- found the problem quickly and did the repair within an hour. here is where the problem is- where I think other costumers might want to be ware of the billing/ business model Sears Heating & Cooling is using: When I asked for the cost of the part (a capacitor I have seen online for $25) And the labor to put it in, I was told “they don’t work that way” And was presented with a choice of 5 service plans to cover the repair that was done. Ranging from the platinum option of over $900 down to one called “the bandaid” that was just oner $300. In other words, they would not give me a quote for the cost of the part and for the cost of the labor to complete the repair - and the cost of the service call was NOT going to be applied against the cost of labor for the repair. instead, my only option was to choose form one of the service plan levels. But the time I was presented with my “service plan options” the part had already been replaced and the AC was working- Bottom line was, a replaced capacitor (about a $25 part- was going to cost me $431 dollars for the $129 service call plus the $302 “quick fix safety testing 90 day warranty” repair - this was listed as the “bandaid” option on their iPad when presented with my service options. If this is legal, so be it- but I felt compelled to warn other consumers that this sort of thing is how they do business. It felts like a scam, it was far too much for the service performed. Furthermore when I called, they said that this is the way their customers preferrer doing business- even though I was a customer calling in to let them know how much this seemed like a HORRIBLE way to do business. They said they are not a parts and labor company, that they are a service company. I was then transferred to someone’s voicemail and left a message explain my concerns. When I expressed my concern with the repairman, he told me that he hears this a lot, and if I had issues with it, that I should call in to the office on Monday. I take responsibility for calling them- and like I said the repair man did an excellent job- but it does not feel like fair business practices that their billing procedures were not fully disclosed. Up til now, every service call I had made had given me a cost for the visit, and then the service person would tel me the cost for the parts and the labor to do the repairs, and the cost of the service call would either be waived if we did the service, or applied against the cost of the series provided. It seems like if a company wants to vary from this standard billing model so wildly, it should be fully disclosed on the phone prior to the appointment being made or the repair being performed. I think I have the right to know the cost of the labor for the repair and the cost of the part being used for the repair. In the future I will for certain make sure that I will ask ANY service company IF: • the service call cost will be applied against the cost of any service(s) performed • i will receive an itemized bill breaking down the cost of any parts used and any services/labor performed • if my only options for payments will be picking from various service plans vs just paying for the repairs done. Beware of how this company bills/ what you are agreeing to before calling this company. I will be posting this information with Angie’s List, the Better Business Bureau, and the Attorney General’s office in hopes that others may avoid being forced into picking from service plan options when all that is wanted is a repair."

"They have serviced our appliances for over a decade. They're honest to the point where they've sometimes not even charged us for a service call when something was simple. When we have needed repairs, they've been prompt and cleaned up the area when done. They're friendly and knowledgeable!"