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"Excellent communications. actually came when they said they would"

"Allen and Justin (Blacksburg location) did their work late on a Friday afternoon without any complaints. They were efficient and I felt like they were honest in their assessment and repair advice. They walked me through almost everything and gave advice on how to extend the water heater life."

"It was great. It works fine."

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n

"They did a wonderful job for my business after water damage happened. They inspected and dealt with the insurance. Bill was very polite, respectful, and helpful. I would highly recommend them!"

"Called about 9:30 in the morning due to backed up sewer line in the office building.  Once the issue was explained, Roger rearranged his appointments to come straight over and correct the problem.  Now we can drink coffee again!!!  They got right to the problem, fixed and got everything back together in no time at all.
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"Excellent service. Great work. Found the simple answer in less than 5 minutes. Fixed and up and running in 10. Here's to the summer VA heat, we've got you beat thanks to DM service technicians!"

"The plumber arrived within the promised window, and called earlier in the morning to let me know an approximate arrival time.  I had already obtained a replacement garbage disposal, and he quickly installed that.  The other problem was a clogged kitchen sink drain.  He used the access port (unscrewed a cap) and snake and quickly cleared the clog.  The service was good and prompt.
However, the price seems to me to be quite high for the services performed. Altogether the visit took 1 hour and 5 minutes.  The breakdown on the costs were:  $58 for the "dispatch fee" ( basic charge to come to the house); $244 for the replacement of the garbage disposal (note, I provided the new disposal); and $189 for the clog clearing.  I asked about the basis of the charges and was told that these were fixed fee services.
I had used an Angie's List "Deal" coupon ($100 for $200 in service), so the total cost to me was $391.  Even that seems quite high, certainly not a "deal".  However, it is difficult for me to know whether overall these are standard and competitive rates or not.  Overall, the basic services I needed were performed well, but I will not use this company again due to what seems to me to be excessive cost."

"They an outstanding job, they were on time . They were on time , did a clean job, and honest people."

"Found the piece in a curio type used furniture store in College Park, MD (Peg Leg). It was painted pink. Got it for a great price but it needed restoration. Wilson's quote was along the line of other furniture we had restored over the years. The piece came back looking like new. Apparently under the pink there was another coat of white and it took extra time to strip all the layers. You have to be patient with the process because his time estimate might be off if he hits a snag like he did with mine. In the end we have a beautifully restored antique piece of furniture that looks like it just came off the showroom floor. See before (pink) and after photos."