Get matched with top concrete injection leveling mudjacking pros in Banner Elk, NC

"Having our crawlspace encapsulated was one of the most seamless processes I’ve been through. Everyone was super professional and helpful throughout the entire process. Harlan Moore did a wonderful job explaining not only how the team would encapsulate our crawlspace, but how they would do it as well. He efficiently explained all the payment options and ensured we selected the one that best fit our needs. Corey Church and his team (Tyrese Ware, Devon Plater and Gavin Grigsby) were the best. They kept me updated on the process from start to finish and I was confident I was in good hands. They found our resident black snake in the crawlspace and Corey came to the door to ask what I wanted him to do with her - and wouldn’t even show her to me until he was certain I was okay with putting eyes on her. The team had to leave early for a previous appointment the second day, but they stayed longer the third day and they were able to finish the job! These guys were very hard working, kept the no"

"They were prompt, clean & very professional. A quality interior paint job done that included some drywall repair & wallpaper removal. I highly recommend them. "

"Ran several issues consisting of them, having to completely redo the wall a"

Tar Heel Basement Systems, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across North Carolina. With fully trained technicians, industry-leading products, and nationally backed warranties, Tar Heel Basement Systems is here to restore your foundation or crawlspace.

"They did a great job, the6y were able to be creative with the older home and accomplished what we wanted to be accomplished."

"I did not get the service that we originally talked about I am very unhappy"

"Our crawlspace was encapsulated in June and almost immediately had issues with leaking. They had to come back twice to fix the leaks in the hatch and fix the substandard job that was done in terminating the condensate pump drain. In addition, we have had more leaks in the past several months that were addressed by them resealing. The most recent time they came out to fix a leak, the service technician did not actually fix anything, but rather told us we needed a sump pump and left it at that. About three months in, a horrid smell developed in the house from the crawlspace. At first, the team lead came in and said it was the worst crawlspace he'd ever smelled and suggested it was due to rats. That same day we had Terminex come out, and they ended up getting on the phone with the service manager to tell her there was no possible way it was rats. Her solution? Try a dehumidifier. Unsurprisingly, in the winter, when stack effect is most prominent, it did not address the issue (the provided dehumidifier with charcoal filter does not run when humidity levels are low)./'][ From doing my own research, it seems that this is soil gasses which can be fixed with a mitigation system/ventilation system and a sump pump. We would be happy to work with the service manager to move forward with some of the options, but she has proven to be unwilling to work with us because "we have already given them a free dehumidifier," as relayed by the service technician when he was on site. Other issues have included: rim joists unsealed and uninsulated, mold being "treated" but left hanging on the joists and not cleaned off, and electrical and plumbing points left unsealed which contributed to the smell during the cold weather due to stack effect. Over the last few months when contacting the service manager, she has grown increasingly shorter in her temperament with us or ignores communication altogether. This company does not care that we are still experiencing problems with the encapsulation system. At this point, we are completely at a loss for how to continue as this has dragged on for months. Based on responses we have received from them and the length of time it takes for them to come onsite we have lost confidence in their ability to resolve our issues. To anyone considering using them for an encapsulation, we would recommend using a different company."

All work guaranteed. Free estimates. Family business for over 50 years.

"It was easy to schedule a consultation/estimate and they came out within days. Person doing estimate was not just a salesman. They were able to determine what was needed to resolve issues, did measurements, costing, time estimates, scheduling, etc. It was not the pushy sales pitch with finding a million things wrong that I expected. Very efficient process and I knew within hours what my options were and how quickly it could be fixed. They were able to schedule and complete repair within 2 weeks, would have been sooner but I had scheduling conflicts. Kept me informed all along the way with scheduling and work progress. Every employee I had contact with was courteous, helpful, and knowledgeable in their role. Cleaned up all of their tools, trash, and work area after repair. Checked in with me multiple times to make sure I understood process of the repair and that I was happy afterwards. Hopefully will not need these services in the future, but if I do they'd be the first I'd call."