Get matched with top sewer main install, replace or repairers in Barboursville, VA

"Allen and Justin (Blacksburg location) did their work late on a Friday afternoon without any complaints. They were efficient and I felt like they were honest in their assessment and repair advice. They walked me through almost everything and gave advice on how to extend the water heater life."

"ARS is awesome. I would highly recommend them for anyone looking for heating or cooling installation or repair."

The Otter Guys provide trusted HVAC, plumbing, and electrical services for homes and businesses throughout Charlottesville and Central Virginia. Our skilled technicians deliver reliable solutions, quality workmanship, and exceptional customer service. We specialize in air conditioning repair, installation, and maintenance; heating repair and replacement; heat pumps, furnaces, and boilers; electrical repairs, installations, and upgrades; water heater and tankless water heater services; drain cleaning and sewer line repair; water line repair and leak detection; gas line installation and repair; indoor air quality solutions; water filtration systems; and commercial HVAC, plumbing, and electrical services. With preventive maintenance plans and emergency services available, you can count on The Otter Guys for dependable solutions, honest recommendations, and lasting comfort—For Service Like No 'Otter'.

"We had a backed-up sewer in our basement and garage found late on Friday night, we called them and they came out to help us that very night. They assessed the issue and cleared what they could, helped us to be able to still use the pipe until they could come out and permanently fix the issue, which was done first thing Monday morning. They went above and beyond for us, they explained the situation and what they needed to do to fix it. They also made sure we were not taken advantage of when it came to the repairs, due to the break in the line not being our responsibility, because it was at the main hook up for our sewer supply from our water company. They were very professional, helpful, and all-around AWESOME!"

"Shawn did very well. He fixed a moen shower faucet without having to replace it. He was reasonably priced which made the repair an even better value Most plumbers charge a lot more. We appreciate his work and would use him again."

"I needed an old gas pipe removed. It branched off from the main in my kitchen and went through a wall to my living room, where it had been used for a heating stove. The line had several 90 degree turns, as it wrapped around an old chimney. Mr Thurston did the full job in five minutes! It was impressive to watch. Every move suggested he could do jobs like this in his sleep. He was agile and knew exactly what he was doing. He not only removed and capped the line back where it had branched, but also, without me asking, removed a source of future confusion by replacing the old overblown drip assembly which had gone down into the floor and looked like it might be a second main. He replaced it with a short piece from the old line, now well above the floor, which he properly taped, as he did the cap at the T where the original had branched. He tested everything for leaks. Mr Thurston worked with an assistant, perhaps his son. It was easy to communicate with Mr Thurston beforehand by phone and text, and he arrived at the time we d scheduled. Less than one day total. Including HomeAdvisor fee, total job was $145. Fantastic! (I had cleared away everything from the walls the evening before.) He accepted credit card or anything else. I paid in cash. Maybe ten minutes total from walking in the house to writing the receipt. Highly recommended."

"Review by Lynn W. in King George VA Chris called and gave me a heads up that he was running ahead of schedule and and would be at our place an hour earlier than scheduled time!!! Replaced the heating elements in the water heater and wow, we have nice hot water again. Very pleased with their service."

"We have a long history with VPS, so Robert was a natural to do this job for us. The work involved several visits over the course of a month or more in coordination with the general contractor who was doing the renovation work and electricians. The work was done to a very high quality standard, as Robert knows his business well and has very high standards. He's also very friendly and a great communicator - when you can reach him. The difficulty in working with VPS is that they are so busy that telephone calls, texts and emails often don't get returned for days, and there were several occasions when VPS didn't show up when they were scheduled to, with no advance notice. This was incredibly frustrating to us and to the general and subs who have to stop work or redirect their efforts when their daily plan, which depended on plumbing work having been done beforehand, was disrupted - often for days at a time. We have been willing so far to chalk this issue up to natural growth pains of a small business, but the frustration level was such that it's not certain we will use VPS again; certainly not without a clear understanding ahead of time as to our expectations regarding communication and scheduling. VPS is best when not needed urgently and for one-visit projects.
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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

We have the experience and dedication to get the job done right! Specializing in remodeling services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!