Get matched with top basement drainage channels installers in Bay City, MI

"Good communication, professional, courteous and clean up was thorough. We waited a few months before doing a rating to experience a few heavy rains. We are extremely happy with having a dry usable basement. We usually don't do ratings but All Ways Dry exceeded our expectations!"

"The most important thing I can say about Atlantic Coast Waterproofing is meet with all other foundation experts first, then call Gary. Why? INSPECTION 1. He pointed out that my basement floor overlaid the footer at different heights based on where you are in basement. --No other specialist pointed this out, this detail is very important 2. He was able to point out previous homeowners put in "home made" system --No other specialist pointed this out, this detail is very important 3. He was able to answer my questions about exterior of house that might need attention to maximize keeping basement as dry as possible, while working in parallel with interior system 4. Professional, respectful, straight forward PROPOSAL 1. Informative 2. Best warranty in the industry. 3. Cost came in similar to other proposals that would not have been effective solution for my situation INSTALLATION - BASICS 01. Anytime Gary ran into a home specific challenge he was able to overcome and offer different solutions to correct 03. Any silly question I had was happily answered 04. Walked me through progress daily 05. Was able to adapt to inspector asking for a different proposed sump pump solution, this was no problem 06. Was able to re-assure me that removal of old shower was best interest when he found sub-par installation and mold! 07. The work was super clean in basement 08. Trench was a good 14 inches wide, dug to bottom of footer, with 4 inch pipe installed 09. Gary made sure to test each weep hole very carefully and re-drilled any hole with questionable drainage or mortar clogs 09. Final gravel, pipe and cement installation was executed flawlessly 10. Permit inspector raved about the good job Gary and his team had done and he passed inspection with flying colors INSTALLATION - ABOVE AND BEYOND 01. There was questionable broken shower drain pipe, he just fixed it, no problem 02. While preparing area around sump pump Gary went the extra mile to investigate what could be another bad "home made" plumbing solution. Turns out the previous owner did not connect sump pump outlet to main sewer line, leaving a visible gap, and essentially allowing sewer gases to escape! Gary then switched gears, put on his plumber hat, and had multiple solutions to correct problem. There was a nominal cost associated with it, but I was MORE THAN HAPPY to pay for properly fixing a very bad plumbing situation. 03. Gary's crew are also there to get it done right. When his crew arrived one member pointed out that cleanout to main sewer line was not up to code. This was not pressing concern, but once other plumbing problems were uncovered, they brought this up to code at cost of some new PVC pipe. Very nice. 04. Gary's final cleanup surprised me, in a good way. After seeing first hand the unavoidable mess this type of work can cause, Gary humbly said they do their best with final clean up. Well, when we did final inspection, the basement and exterior never looked better. Nice."

"Snoop Eising was a cordial, friendly, and very knowledgeable inspector who explained everything about our basement water issues in a very professional manner. We were well informed about the water proofing system that Groundworks will install. Snoop really knows his stuff!"

"They were very efficient and did a great job from start to finish !!"

"I thought it would be a huge job. He had it fixed in 15 minutes, charged me $75 for the call. He saw another leak in the faucet, ordered a part and had that fixed in 5 business days for another $100, part included."

"We went with another contractor who provided a written estimate/proposal when he came to see the issue. Mike gave us a quote over the phone. The price was similar to the contractor we went with, however, due to the fact that the contractor we went with came out to see the work, he discovered a rod hole leak that he will also repair. We now have fewer worries that the scope of work and the price will not escalate upon contractor arrival."

"<p>They attempted to clean up but they couldn't because the sewer was broken. They showed up at 11:30 AM when they were supposed to come at 8:00 AM. We did not even know if those guys were professional or not. Definitively, they could not solve the problem. The sewer could not be fixed almost at once. But, I think that I am going to use them in the future. </p>"

"The finished product (installation of drainage system/piping along the parameter of my basement) was done very well. However, I was told by the salesman (Bob) that the crew would remove the paneling before work commenced. I should have known that was too good to be true and questioned this but I didn't. The crew cut a foot of paneling off the bottom all the way around the basement parameter. If they didn't want to remove the paneling as promised, that's fine, I would have made arrangements to remove the paneling myself. Now I have to replace/cover all of the cut paneling, at an extra expense not anticipated (nor can I really afford). Also, at the end of day 2 the crew removed all of the protective plastic covering all of my furniture & everything in the basement, even though they had a whole entire day's worth of work still do complete the following day. They assured me that they wouldn't kick up any dust with the work that remained to be done. Totally not true. Dirt and dust all over my belongings. Plus there were a couple of little things that gave me pause (like forgetting to plug in the sump pump after they left on day 1 - the emergency alarm went off because it was going to overflow and I didn't know what was happening - I had to call a crew member on his cell phone to figure out what was going on - thank goodness I was home.) And they left a box of product in my garage that someone had to come back out to pick up a few days later. Everyone was super nice and polite, and I hate to complain about these things, but it was enough to leave me a bit disappointed."

"I called sam's sewer because it said emergency calls hoping someone would be there and not only did he answer promptly the workers were @ my house in less than an hour! They had everything all set for the repairs and I had them come the next day to install a water backup pump. More than happy with their service and prices, highly recommend!"

"Their estimator was very knowledgeable about foundation problems. He was thorough in his investigation for the estimate, and explained everything in an understandable way. He came back again to talk to my father, who was footing the bill. <br /> My problem was that the house was sinking in the area of the basement fireplace, and the first-floor fireplace sat directly on top of it. There was about a 2" crack on the stairwell wall which backed up against the basement fireplace. The basement floor along an exterior wall had cracked and separated for about 25 feet by 6 feet. On the first floor, walls and door frames had shifted out of square. Before the repair work could be started, I had to remove about 7 steps in the stairwell behind the fireplace, the stairway landing, and the hearth, which was about 18" high and 7' long, so they could get to the concrete underneath. (This was not part of their estimate.) <br /> The men arrived on time with everything needed to do the job. They started work immediately, and worked hard. I had not imagined the intense labor involved in digging up the foundation, and removing the concrete. When the supervisor started installing the piers, he discovered that 25 feet was not deep enough to secure the piers, and the piers went down to 46 feet. This was just the nature of the earth beneath my house. So I signed a change order for the additional labor and materials. By the time they were finished, everything was exactly level. I was very happy with the work. The job lasted about 2-1/2 days, and each day they cleaned up, and put away their tools. <br /> Not part of the contract was rebuilding the stairway, and plaster repair. I was fine with this, and hired a local carpenter. <br /> I would definately hire Basement Cracks and Leaks to do foundation repair or waterproofing. <br />"