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"On time, completed work efficiently."

"Very courteous and professional"

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"well there were delays but i forgive that. they did NOT get permits. a new hot water heater was brought and hooked up. But connections were loose and made it inoperable! its taken another plumber and an Electrician to fix what was wrong to actually get hot water. the original cost was $2500. Now add the $500 for 2nd plumber to reinstall the emergency shut off box that was installed improperly. AND an Electrician for $800 To fix the rest. They have not responded to email requesting attention. Technician was great - altho did not know everything necessary to complete my job. this has been a two week nightmare! i am NOT happy!"

"Pros: Answered our request for service quickly. Professional, friendly service. Work was completed in one day (crew did a great job) New unit, with updated features, works great. Cons: sales consultant did not have updated pricing. He did not have business cards. Took 4 days for crew to come out and install new furnace. (Old furnace sprung a leak on the coldest day of the year). Forgot to give us detailed invoice. "

"Great advice and excellent service"

"routine maintenance of furnace & AC & install new drain line cleaning system"

"We appreciate immensely the professionalism and care we receive with Michael Turi!! Mighty Mike!"

" "Excellent service from Under Pressure Plumbing. They were prompt, professional, and unclogged my drain in no time. Transparent, reasonable pricing as well. Highly recommended for anyone looking for a hassle-free experience!""

"Job will be done in 2 days. Anthony explained job clearly & thoughtfully. I have no doubt I chose the right place to call. "