Get matched with top clothes washer or dryer repair or service pros in Becker, MN

"Outstanding. James was patient, thorough, helped me find the problem, and walked me through how to fix it! I spent a total of $35 to fix a problem that I didn't know how to fix. It would have cost so much more to bring in a repair pro. I like fixing things myself but don't always know how or what the issue is. From now on, I'm calling Neli Virtual Appliance Repair!"

"Deciding to replace or repair"

"I called for an estimate in October. Chris arrived on time and gave me a written estimate. Between needing to have the city turn off the water for the water meter valve repair and my schedule, we had to wait until after Christmas to schedule the actual work. When I called Chris back to schedule, I was surprised that he didn't answer the phone by identifying his company's name. It threw me off to not know if I had reached the right person. He said he could get the permit for turning off the water. Neither of us had a calendar in front of us so I was concerned about whether he was actually going to write the job down on his schedule, especially since it would be a month into the future. I called a week ahead to double-check. He asked me to recap what it was he would be doing (was it just not handy or did he not write it down?). I reminded him that the water would need to be shut off and that the city would be closed for Christmas so he needed to contact them within the next day or two. He then wondered if I would need to get the permit, but said he would check on it. He called to tell me when to expect the city and when to expect him. Someone else came to actually do the work (that person said Chris was on vacation or out of town). Two other guys came to do the sewer line clean out. They asked me for newspapers; this surprised me. Why don't they bring their own equipment? Later I found the newspapers balled up in a corner. Overall, the work went fine. It's the little things that I found irritating. He turned the water back on and then went out to his truck (I think for a lunch break) but did not tell me until later that the water was back on. When I told him that the city worker had said he could take the key out and put it up by the house and put the cover back on (which would take all of about 5 minutes and would signal that we were finished) he complained about having to do their work. He moved and installed the dryer and the laundry tub and then asked me if I wanted the washer in front of or next to some pipes. I would have (and probably should have anyway) asked him to move the dryer and sink over a bit but he already had them installed. This would have made the dryer vent a straighter shot and allowed it to plug into the wall-now I need to get an extension cord. Why didn't he plan ahead and make sure it made sense before actually installing? I don't trust his assessment on the gas connector-I think he pulled the stove far enough to see the brass supply pipe but not to actually look at the connector. What really angers me is that one of the three of them used my guest hand towel as a rag and left it for me to find. I doubt I'll be able to get it clean. What a waste! Why don't they bring rags with them? If they had asked, I have a box of rags. That's blatant disrespect for property and seals my decision to look for another plumber for next time."

"The experience, my second with Cady, was as the first, prompt, professional, and much appreciated. The scheduling and workers were very courteous and professional. I would definitely use their services again."

"After I called and the repairman was there in 15 minutes, another minutes I was back in business"

"Excellent service, on time and with good price for a Sunday emergency call. We'll contact them for any other future projects or emergency fixes."

"Sears Home Improvement Products have washers and fittings to repair washing machines and such. The staff seem real knowledgeable and they were friendly with my son when my son was asking the sort of questions he asks everyone! The pricing is reasonable."

"From day 1 it was a night and day experience. They actually showed up, so they were already off to a better start. Worked with the city and structural engineer to ensure safe completion of structural work, worked with me on layout and design. Work area was always tarped off to avoid dirtying up the rest of the house, and the worksite was so clean I wanted to hire them as housecleaners afterwards. Very respectful of our property and time, and our money. There were a couple change orders, and I was on the front of them every time- I knew what was going on, I was able to make decisions on which way I wanted to go with things. There was constant updates and communication, they were always willing to meet me onsite to discuss progress. Their subs were great as well. I had a lot of changes and additions I made during the project and they were happy to accommodate. I was never in the dark on anything- always knew where my money was, if there were delays, if we needed to change or update something. We've already engaged them on another project. I absolutely love these guys and would recommend them to anyone. They saved my house. I was ready to walk away from the stupid thing and now it's coming together as the dream house I hoped it would be. Please feel free to reach out to me if I can provide any more details or answer any questions for you- meghan.miller@enterollc.com
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"We recently purchased a recently renovated century old farmhouse. We were not expected to use the home warranty that came with out purchase, but so happy we had it within months of moving in we had failures of the appliances. Then we learned the title agency paid the wrong home warranty company. We made the title company pay the proper warranty company covered in our contract due to reviews --- best decision we made. They were help in sorting out the problems with the Title Company and they made sure we were happy with the repairs. When one repairman bailed on us, American Home Shield came to the rescue. Couple of months later a pump failed on the clothes washer and it was repaired in just a few days. $75 for each claim for the service call and the repair is covered. I am afraid they have paid more than the cost of my policy at this point. But that is what insurance is for. Definitely keeping them in the future. Highly recommend."

I take great pride in our experience, expertise, quality, and customer service that I provide to meet the consumer's needs. It is my mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of my customers, we take great care to work and communicate with every customer in a professional manner. My reputation is based on service, safety, and quality, regardless of how large or small the job.