Get matched with top window a/c unit service or relocation pros in Bedford, MA

"Their service is flawless and their pricing for the unit was good. The service contract has been going up in price but I would still recommend them and I would use them again."

"My Central AC unit went out; the box outside smelled like something had fried. I called NETR, and they said they would send a technican over in a week. The technician came on time and promptly inspected the unit. He reported that the capacitor had blown, and told me that he had a spare back in his van. The labor was covered by the diagnostic site visit fee, it was just the parts cost. I told him to proceed and he replaced it. My AC was back up and running within the hour."

"The service technician was pleasant, professional, knowledgeable, and very helpful. He got the furnace serviced and in running order with no mess or fuss. I would absolutely hire Genove Oil & Air Co again."

"Very Satisfied ... friendly, knowledgeable, prompt and interested in my input ... One minor suggestion: after changing the thermostat settings to test the heating unit, either return them to the previous settings and/or remind me to check that they are set to my preferences upon his departure ... my wife got a little warm that evening :)"

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"Jeff and Rob were great! Fast at determining the problem. Really nice guys too! They had the unit up and running in the first ten minutes."

"Joe explained various options (models, efficiency rating, attic vs. cellar installation, etc.) thoroughly, promptly followed through on my follow-up questions, and prepared a detailed & accurate quote. He measured the size of the house and cold-air returns to ensure the system was sized properly. He is a patient guy & very pleasant to work with. Scheduling the installation was painless, the installers (Steve and his assistant Derek) started on time, and worked diligently & efficiently. <br /> Everyone is very experienced and knowledgeable, and all clearly take pride in their work. They kept in excellent communication with me throughout the installation. They were respectful of my home, my concerns, my pets, etc. <br /> They stand by what they sell, too. This winter, about 18 months after it was installed, my tankless hot water heater had a factory defect that caused it to shut off. Steve came the day I reported the problem, was on the phone with the manufacturer for hours to diagnose the issue, and came back twice more to finish the repair (3 visits might sound absurd, but it wasn't Airco's problem, it was the manufacturer's, as they were misdiagnosing the issue). The unit is now working perfectly thanks to Steve's persistence. A bonus: Airco charged me for only a small portion of Steve's time from his initial visit. They ate the cost of his additional visits! These guys are golden. <br />"

"Super friendly and professional service! High quality of work at a fair price, will be using in the future! "

"Village Home Services understood our unique need, set a fair price and showed up ahead of time. Communication was great throughout. Their technician, Scott took his time to carefully assess and carry out the job. The result was exactly what we needed. We are very happy with the outcome!"

"Excellent job. Very professional. A little bit too much of a sales pitch when trying to sell me maintenance package, and trying to hide the cost of the package in the price of the service. But I will call them again for my next service. Well done."