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"superb"

"On Friday 10/19/2018, we had a hard blowing 2 hour 2 inch rain storm from the south that resulted in a flooded bathroom and soaked carpet in the master bedroom and closet. We felt the problem was water blown up under the flashing on the south side of the house. On Saturday 10/20/2018, I researched Roofing Companies in my area through Home Advisors and the Better Business Bureau, and decided Precision Roofing and Restoration in Sealy Texas was our best choice. After notification from Home Advisor about my online inquiry, Gerald Thourot of Precision Roofing called and asked if they could come out on Sunday 10/21/2018, inspect the roof, and give us a free estimate. We agree and the appointment was made. On Sunday 10/21/2018, Gerald and his son Cheyenne Tourot arrived for our appointment and inspection. After climbing all over the roof and taking many photographs, Cheyenne informed us that the damage was far worse than just the flashing. We had multiple holes in the valleys and evidence of major hail damage that needed correction. We decided to file a claim on our home owner’s insurance Texas Farm Bureau Insurance Companies. Since it was Sunday the actual claim was filed the following day on Monday 10/22/2018. On Friday 10/26/2018, adjuster for Texas Farm Bureau Aaron Gross met Gerald and Cheyenne of Precision Roofing to examine and access the roof damage. Aaron examined the interior part of the house and then he and Cheyenne began their climbing on all sections of the roof. Afterward, we were informed that insurance would pay for a new roof and some interior renovations. After deciding on 3 possible colors for the roof, Precision Roofing gave us 4 locations to examine prior to making our final decision. On Sunday 10/28/2018 we set out to look at the 4 locations. After our drive we decided on Certainteed Landmark Moire Black and called Gerald to inform him of our choice. On Monday 10/29/2018, 5 pallets of shingles, ridge vents and other miscellaneous materials were delivered. On Tuesday 10/30/2018 Gerald and roof foreman Sergio and 6 man crew showed up at 7:30 AM to begin work on the roof. Work began on the front roof of the main house. Tarps were used to cover the flower beds to prevent damage. Denise would have preferred plywood, but luckily no plants were damaged. Removed shingles and damaged plywood was removed and carried to the Brenham landfill. Later that afternoon Jesse the painter arrived to begin the interior painting. Wednesday 10/31/2018 the roofing crew showed up but decided the weather would not be good for further roof work, and left. Jesse the painter came later in the day to finish the interior painting. Jesse completed his work late that afternoon after a great job. Thursday 11/1/2018 roof work finished on the main house and Friday 11/2/2018 roof work finished on the garage. During a break on Friday while awaiting additional materials, 2 of the roofing crew replaced the roof on my Dove birdhouse, which kept me off of a ladder (a relief to Denise). The final cleanup was done and all evidence of construction was gone. Results are a beautiful roof and excellent cleanup. Monday 11/5/2018, Jeffrey Farmer came and pressure washed the front and back porches and the entire driveway, working all day, and resulting in beautifully clean porches and driveway. The only remaining piece of the project was the carpet work in the master bedroom and master closet. After contacting several carpet companies and given unreasonable schedules, the work was given to Carpet Giant and completed on Wednesday November 28. Precision Roofing elected to replace the carpet and pad, instead of removal, cleaning and reinstallation. Overall, the whole project was a huge success in a very timely manner, with the exception of the carpet installation. We highly recommend Precision Roofing and Restoration to all. Thanks for a JOB WELL DONE. Larry and Denise Dawson"

"You have to pay up front before any work has been done through his website or phone app. And you pay for a set amount of hours. If it takes longer, you pay again. You don't get reimbursed if it didn't take as long as you paid for. If he has to travel to get a different part, he is on the clock for that too, even if he bought the wrong part to begin with. Seemed like he was learning a few things as he started installing some things, like the closet doors - he bought the wrong roller mechanisms and didn't know how to install a peep hole eyeglass - in fact he lost a part of the magnifier and had to go back to the store to buy another one, as well as the closet roller mechanisms - all at my expense. I do not recommend this company."