Get matched with top plumbing installers for a remodel or addition in Bellevue, WA

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."

"This was by far the absolute worst experience that I have ever had with any company. The plumber came out for a shower that was not draining. I am on septic and let them know that my septic was just pumped in July. However they wanted to check anyways. After checking under the baffle inspection, I was advised by the plumber that my septic tanks were full and needed to be pumped. I contacted a septic company they came out first thing the next morning and checked my septic tanks, they were not full and ironically enough was able to pull out a huge clog of toilet paper from the baffle. He advised this is something that the plumbers do but since we just had one out the day before and they did told us the wrong information he would happily fix the problem for us. My husband called Riley Cahill (the manger) the next day to try to talk to him about the situation and try to find out why we were charged so much since there was not an itemized receipt. Riley proceeded to get very defense and angry and HUNG UP on my husband. He then called back left a message that saying he will check with his plumbers on Monday and get back to us. Monday morning I called Riley Cahill to have a conversation of what went wrong and how we will remedy the situation. He proceeded to once again get very upset, raise his voice and was insanely disrespectful (telling me to be quiet and stop talking). Then hung up on me as well. After that he called back to tell me I was wrong, and hung up on me again. I told him during the conversation that I was going to warn anyone I could not to use this company through reviews, DO NOT USE THIS COMPANY!!!!"

"Felipe diagnosed and found the problem. Very professional and thorough. We appreciate Felipe!"

"He did a great job"

"He was very professional"

"I found the leak in the attic and knew exactly where to find it. I had to let them go through my room ceiling after looking at where the burst was located. No way they could get to it any other way. Job done in an hour. Is $1k to expensive? When 1000's are experiencing the same issue? No you do what you need to do to come back online. I was happy with their business. They explained how to avoid this in the future."

"In 2020 Eco Electric installed a Whole House Fan in our home. It has worked well for us and helps cool our home in the summer. Recently it stopped working. I called Eco and they sent Kyle out to diagnose our problem. Kyle was able to quickly isolate the problem to wiring in a recently installed smoke detector. He was able to fix the matter and get us back up and running. I do recommend Eco."

Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.

"Nathan was awesome. He took the time to make sure the job got done correctly and he made the whole experience easy. I will definitely hire them again and will be sharing his info with all my family neighbors and friends"

"It went Very well they were on time and got work done if I need more work done they will be the first to call plus I will pass their Name around"