Get matched with top sump pump repair or replacers in Benson, NC

"My first impression of Thermo Direct was very favorable for the following reasons: (1) the timely response (within minutes) to my online request to Duke Energy for a referral (the scheduler [Loretta?] is an interesting lady [personality] who obviously knows her job and gave me confidence that she would take good care of me (Thanks!), (2) the same day appointment for a diagnostic visit (and what I assumed would be a repair on the same day or the next day), and (3) the photos shown to me and emailed to me today by the very courteous, polite, very competent, and trustworthy Service Technician, Corey Woodward. What I did not realize was that parts had to be ordered and received and that a future appointment for repairs would be needed before my downstairs, that was totally without heat for more than a week, could be safe and functional for me, an elderly person. However, Corey Woodward and Anita, the scheduler, restored my confidence in and respect for Thermo Direct by their prompt, courteous , and apologetic responses to my need for emergency repairs today (the Friday following my first contact with this company). Those two employees saved that company from a negative review from me. Thank you. I am grateful and now warm. (smile) By the way, the photos submitted via email to me gave me my first view of my attic after I purchased my house in August 2007. Wow! Thanks for that photo, Corey Woodward. Thank you, Corey Woodward and Anita, also for letting me lecture both of you about communicating better with me and other customers about the unavoidable wait for parts and future repairs. You're the man! You're the woman! (I hate slang, but that one fits both of you.) God bless you and your company, Thermo Direct. Amen."

"Very professional. Answered all our questions before an after installation of sump pump. I recommend them for foundation repair."

"I have had several experiences with Blanton.’s over the past few years. I have been very pleased with their employees, teams, and, particularly, their overall business practices. Having had 2 basement floods in the past few years caused by hairpin holes in the pipes. They did a great job repairing/replacing all of my pipes, some electrical work, and HVAC, all in a timely and safe manner. The technicians would give descriptions and probable time/costs their tasks would require. They were polite! Only late yesterday afternoon, I called them to tell of a leak under my kitchen sink. The technicians were here at 8:30 am this morning, repaired the leak, AND advised me there was no charge. How many firms would do that!!!"

"Very professional! Did the work pretty quick concidering we found the product cracked and had to be returned. Would call them again for my plumbing needs."

"I was very pleased with the work. I will use them again."

"East Coast Water Quality was affordable, professional, and their products are very high quality"

hvac

"Walter and his crew arrived when they said they would, only 2 hours after I called. About an hour later, after a quick diagnosis, my new pump, pipes, wires, pressure switch, and filter were up and running."

"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"Great service! Very costly for any other fix. For changing an outlet cost as much as $90. I would love it if guys change pricing model and make it more resonable."