Get matched with top water heater repair or service pros in Berkeley, CA

"I have what turned out to be a 30 year old water heater replaced by this great company and they did it the same day of the quote. The installer had the water heater I wanted on the truck and did an excellent job of putting in the new unit, cleaning up and even replacing copper flex tubing and installing a new overflow pipe out of copper as well, no additional cost. This company specializes in water heaters and couldn't do any additional work on supply lines and they clearly state that on their website. I didn't need that type of additional work."

"Perfectly. They cleaned everything up, explained how the system worked and how often it needs attention, and hauled away the old hot water heater. They arrived on time, worked steadily, and finished before dinner time."

"Call in the morning, visit that afternoon with quote, installation next day. They didn't have our model in stock, so we got an upgrade to the next larger water heater at no additional cost. Installer was very knowledgable and friendly."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"Jamie is first class. Had my tankless water heater running and provided good advice."

"From arranging an appointment to the actual appointment, I was treated with polite service, and the technician was very pleasant and knowledgeable. He explained every detail of the problem and expertly accomplished the repair quickly. I won't hesitate to use this company for future plumbing repairs."

"The plumber came almost at the end of the appointed time. When he arrived, he was fairly arrogant, and refused to negotiate despite coming from Angie's list. Lastly, he repaired the leaky line in about an hour, charging $530, and also did not provide the water plastic box for water line. We had to purchase one from another store. When I paid for the invoice, they didn't tell me that they are charging additional 3% with credit card. All in all, they did the work, but at a high price, and so so customer service."

Friends and family Plumbing and Drain Cleaning, (DBA BCMN) is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"This company was professional and came out right away. I needed a new water heater and it was put in the next day. Very competitive pricing.They did an excellent job. I only have good things to say about them and would definitely hire them again."

"Tore down tile around bathtub and tiled, installed new faucets, and reinstalled shower doors. Everything looked professionally done and the area was clean after they were finished. After they finished I had them come back and grout kitchen counter and upgrade the hot water heater, which was also done well."