Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Bethlehem, PA

"They did a great job of connecting to my existing French drain system"

"Coming from the Home Remodeling industry, it was an absolute pleasure to work with this company. Eddie came in and gave a clear and concise estimate and was very reasonable with pricing. After just a couple of days, his crew came out on time and completed the install exactly when they said they would. Cleaned up everything like they were never there. Would HIGHLY recommend this company to anyone looking to protect their home the right way for the best value. "

"This company customer service skills and communication are horrid. I had no problem scheduling an appt for someone to sell me on their business but they day the work was to be done, I had to call them 5x for ETA checks on their techs. They were supposed to arrive between 9-9:30am and did not arrive until 1:15pm. Each time I called about the tech ETA, I was told by the receptionist that they would check and call me right back, they never did. The 5th time the receptionist said the supervisor of the techs said they were dispatched to my location early that morning, but he does not know where they are or why they did not show up. The receptionist called back later to say the techs should arrive by 12pm but they did not arrive until 1:15pm. When the techs arrived, I found that their supervisor told them to do a job prior to coming to my location. I was supposed to receive a lifetime warranty for the work done and after 4 calls I still have not received it. Poor customer service."

"also repaired toilet, replaced a toilet, calked two sinks. Ross is a Master Plumber able to do the work quickly, cleanly would hire again."

"Getting French drains put in. Very knowledgeable "

"JES Foundation Repair (A Groundworks Company) proposed a solution for my basement wall reinforcement, and waterproofing. I accepted, and a date was set. They did not show up and it took 8 phone calls and 24 hours to find out that they weren't confident in their proposal. They increased the scope and added 50% to the cost. Stupidly, I signed again as time was wasting and I didn't want to start over with new vendors. JES completed the work while I was out of town. When I got back, there had been heavy rain and there was more water in my basement then I had ever experienced. I contacted my rep via text (impossible to get through by phone as he always was in "Training" when I called). His response was " That doesn't look good, I'll make some calls". I had to make the calls. JES sent several new employees out and they proposed additional work at ADDITIONAL cost. Unable to get satisfaction from mgmt. Had another foundation company finish the job. Do not use!"

"They did it right & quickly. However, the price quoted to me was no where near the final price. They said they installed a secondary pump which added $1450 more! I don't see how a 2nd pump cost more than the primary one. Don't like getting bids over the phone without seeing what needs to be done."

"Very professional. Showed up on time and left a clean space afterward. Would hire again."

"The owner thoroughly explained the job he was going to do and showed the materials he would use. He called me himself to set up the appointment. His team was mannerly and each did his own job. The team worked well together and completed the job in one day. I was amazed! The owners, father and son, were here with the team the whole time. They even hauled away some items I wanted to get rid of and offered to come back to move things back into.place. in addition, the price was much less than I expected and was started and completed within a few days of the initial contact."

"Josh, the representative from Basement Gurus was outstanding! We had experienced a water issue in our finished basement. Josh thoroughly examined the interior and exterior of the home and determined that the leak might be plumbing related. Josh could have very easily exploited our ignorance and suggested a solution purely beneficial to his company that may not have addressed the underlying cause of the problem. Instead, he demonstrated his integrity by realistically assessing the situation even if it would jeopardize the sale. This is commendable particularly in this era where cutthroat business practices are commonplace. I highly recommend Basement Gurus. They are fortunate to have an employee like Josh who exhibits concern for the customer at such a high level. "