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"After months of agonizing research and consultations with 4 different sized window companies, we recently chose Steve and Zen Windows Twin Cities to replace the majority (10) of the windows in our home. Not only are we extremely happy with the quality of the window products (Soft-Lite vinyl casements and sliders), but we had a great experience with the consultation, measurement and installation process. Steve proved to be very knowledgable and a great resource in helping us make our window choices, without the pressured pitch or manipulation that we'd felt with other sales reps. Frankly, the experience was like having a "friend in the business" over to talk shop over a beer. We very much appreciated the up front and direct communication without having to navigate through layers of reps and project managers that often comes with a large national company. To that end, we felt like we got a great value for our money knowing that Zen's prices were not bloated to cover the overhead and marketing of these larger vendors. Finally, we felt very confident in the lifetime guarantee of the products and installation service we purchased, knowing that any issues down the road would be addressed without charges or service fees. While Steve is a local small business owner, Zen is a national franchise who would honor these guarantees should Steve retire or close his local shop. Almost six months in, we are very happy with our windows and even happier with our overall experience with Zen. We would highly recommend them! In fact, our neighbors just signed a large window project with Steve recently based on our positive experience and recommendation."

"The owner himself came to repair the window. He was professional, timely, detailed and honest."

"E AND THE ATITTUDE THAT I WAS IN NEED AND A CUSTOERTHE 1 INCH BLIN D IS 30 YEARS OLD AND BECAME INOPERABLE. i CONTACTED SEVERAL SOURCES IN THE TWIN CITIES AND THEY ALL WANTED TO SELL ME A NEW BLIND. I CALLED BLIND INSTALLATIONS AND WAS ASKED TO BRING THE BLIND IN WHICH I DID. THEY SAID I WOULD BE CALLED WHEN JON COMPLETED AND I EXPLAINED THIS BLIND WAS FOR OUR BEDROOM WINDOWND WAS MUCH NEEDED. THE NEXT DAY A CALL SAID THE BLIND WAS REPAIRED. I APPRECIATED THE QUICK RESPONSE. i FELT THAT THIS COMPANY CARES ABOUT THE CUSTOMER AND DID A GREAT JOB. IN ADDITION WHEN I PAID THE BILL I USED $20.00BILLS JUST OBTAINTED FROM AN ATM. THE YOUNG MAN WHO WAS ASSISTING LEFT TO WRITE UP A RECIEPT AND RETURNED AND HANDED ME BACK A $20.00 BILL. THE BILLS HAD STUCK TOGETHER. I WAS IMPRESSEDTHENKS TO THIS COMPANY. <br />"

"I was shocked at how fast two guys completed the job. 8 windows removed and replaced in less than 4hrs. (On a Saturday!) They cleaned up everything and we were so happy with the results. When I saw the add on Facebook I had no intentions of getting the windows done. I was basically just looking to get a idea of what it would cost. Well Calvin came out and after his presentation and all his knowledge we couldn’t say no. He’s been there through the whole process and was available for all our questions."

"We used their "economy quote" service where we took pictures of the area where we wanted the window and sent them in to the company, and the total price included a discount since they didn't have to send anyone out to our house in order to do the quote.  We chose to have them remove the dirt from the premises and install interior trim around the window which cost extra.  Everything went smoothly.  We went with their basic egress window package (standard window size, metal well) and we're pleased with the quality of the window itself as well as with their work.  They did a great job cleaning up when they were finished, were very respectful of our home, and took the time to answer our questions about maintenance when they were finished with the installation.  We would definitely use them again. <br> <br>"

"Windows look great! They did a great job installing them and cleaning up after!"

"This is the second service we’ve had from Russel Williams. Everything went according to plan. Jeremy and Dareon were here on time, did excellent work, and were really personable-professional. Russel Williams is my “go-to” company for window cleaning."

"It went very well. Brad was easy to connect with by phone. Very responsive related to scheduling. Very knowledgeable, and did a great job with the repair of my window."

"Windows, sales staff, and installation crew are top-notch. Excellent customer service and pricing is competitive. All work was completed on time as scheduled, maximum attention to keeping work area clean, great people to work with. Extremely pleased with overall job and would hire again without hesitation."

"The installed glass carries a long warranty. Labor is only for a year. I therefore expected that Andy would arrange to replace the defective glass, and I would pay the labor charge. Andy's examination of the defective glass led him to conclude that this was a manufacturing defect and that he would lean on his supplier to replace the glass for no charge at all. That he did, wjile it took him several calls to get the supplier finally to come out. Andy's persistence paid off for us. I previously gave Trustworthy the highest possible grades on two projects they have done for my family. I add this one to show that they do live up to their promises and are, indeed, TRUSTWORTHY!"