
Serving Bivalve, MD and surrounding areas
Approved
In business since 2002
Free estimates
Warranties offered
"The guys from Spicer Bros. Ripped of the old ridge vent and Installed the new in very short order."





+9


Serving Bivalve, MD and surrounding areas
Approved
In business since 2002
Free estimates
Warranties offered
"The guys from Spicer Bros. Ripped of the old ridge vent and Installed the new in very short order."





+9

Serving Bivalve, MD and surrounding areas
In business since 2011
Free estimates
Emergency services offered
"Overall, we received great customer service and a solid product. I am happy with the results.
We had some issues with scheduling. Our back gutters were taken care of quickly, but a large tree in our front yard limited access. We ended up calling in a landscaping company to cut the branches overhanging our home, and afterwards Exterior Pros of America came back out to our house to finish the job.
While up on the tall ladder, they also fixed/resecured a decorative shutter on one of our top floor windows for no additional charge. I appreciated their thoughfulness and felt like they really aimed to take care of our home.
I do think that the gutter guard product is expensive, but it seems a very high quality. With all work completed, I feel that it was worth the investment and I'd recommend Exterior Pros.
"



Serving Bivalve, MD and surrounding areas
Free estimates
Emergency services offered
Credit card accepted
"Entire process from start to finish was a breeze. I was very satisfied with the end result!"





+17

Serving Bivalve, MD and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"All work was performed as it was stated and it was completed as scheduled and was handled in a professional manner."





+9

Serving Bivalve, MD and surrounding areas
In business since 2018
Free estimates
Emergency services offered
"Technician realized that our refrigerator was beyond repair and recommended a replacement. He made a great try, however, too many things and the age of the appliance were the determining factors"





+11
Serving Bivalve, MD and surrounding areas
In business since 1986
Free estimates
Credit card accepted
"INSTALLATION ....A+ Installers were great... on time, neat, thorough, accommodating. answered all my questions. They left the job clean and picked up all mess and debris. They even vacuumed inside and outside. I am NOT an authority on door installation, but I watched the whole operation and these guys seemed to know exactly what they were doing and left me a beautiful finished product. I can only hope that the quality of the door is as good as it looks and as good as the installers. Great job guys. PRODUCT (SLIDING VINYL PATIO DOOR) .... A+ Door looks and works great. So far so good. It's only been a few weeks, but there is absolutely no problem to date. I hope my delight with this door continues. Weather has been very mild. I intend to update this review once I see how it stands up to next New England winter. ADMINISTRATION & CLERICAL.... D- If the whole operation was like the installers, Castle would have gotten an A rating across the board. Unfortunately the clerical personnel are not on the same page with the facts or with each other. Ask six people the same question and you are likely to get twelve different answers. They lost my deposit, then they found it, then it was never lost, then it was never paid, then there was no record of any problem then there was no record of my order. (All these responses over the phone within the same day) On various calls within the same day I was told: -that the order for my door was never placed; -that my deposit was "misfiled because someone forgot to check a box"; -that my order had not been place, but that the rep I spoke to was going to personally walk the order over to production to get it expedited; -that my order HAD ALREADY been placed and my door should be ready within a week; -that my order WAS placed but would not be ready for at least two to three more weeks and then another week till installation; -that their computer system is "terrible" (I believe that); -that my door would not be ready till after the 20th of the month; -that my door would be ready by the 12th of the month.... and on and on. On the morning of installation, I was home waiting for the installers when my wife called me to say she had received a text on her phone stating that the installation was cancelled for that day (BTW, Castle was not supposed to use my wife's phone number at all.) While I was on hold with Castle waiting for an agent, I received a phone call (on my home phone) from a rep who said their mistake on the appointment date was a mistake and that the installers would indeed be here in a few hours. The entire back office is one HUGE foulup. They can't even get their mistakes straight. A new computer system and people who are properly trained to use it would probably make a big change for the better. SALES Their original "salesman" (from whom I did NOT order) was a tremendous disappointment. The guy who showed up pretended to know a lot more than he actually knew and basically said and promised anything that he thought would get me to buy. He tried several old time sales pressure tricks to no avail. He wasn't even good at them. Among other things, he promised additional discounts but only if I signed immediately. Before he left I asked him to leave a brochure that showed the door I was interested in, He refused. He said, "These booklets cost money and you're not putting any money in my pocket." Despite all of the problems, I would definitely recommend that you consider using Castle for your next patio door project. If and when I decide to replace my windows, Castle will be high on the list of contacts for the job. If all of their installers are as good as the ones I had, I would not hesitate to have them do more jobs for me."

Serving Bivalve, MD and surrounding areas
In business since 2017
Free estimates
Emergency services offered
"It went perfect. It was a clean and good job."





+26

Serving Bivalve, MD and surrounding areas
In business since 1998
Free estimates
Credit card accepted
"I highly recommend him to anyone who needs construction work done.
He is reputable, trustworthy, and conscientious about making sure the customer is pleased and satisfied with his finished work. The job was completed on schedule and there were no changes in the original price that was quoted.
He left the place clean and my new bathroom looking great! Thank you Steve for a job well done!"





Serving Bivalve, MD and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"Jon came almost immediately, assessed the problem, came back the next day and covered it until he could get new ones. Came when he said he would and was on the job site much of the time."





+55

Serving Bivalve, MD and surrounding areas
In business since 2015
Free estimates
Emergency services offered
Our business provides customers with quality and a peace of mind knowing they chose the right company to do the job right. With over 17 years of experience we specialize in major repairs, kitchen/bath remodels, additions, decking, roofing and siding.





+45
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