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"Overall, real well but I needed to cut out some of the board beneath the sink to fit the new sink. That took a little for me to do but was not charged extra for the time.
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"Within the last two years, we had used Proserve to repair our fridge and our hot water tank.  I had been very pleased with their staff, services, and fair pricing.  When one of our upstairs toilets stopped working, I decided to call Proserve to try their plumbing services.  I am extremely happy I did. 

Sam and his son, Marshall, were sent on the call to our house.  I love these guys; they are the reason I did all these plumbing projects now.  They listen to what I want and suggest repairs that are functional and aesthetically pleasing while trying to keep my costs low.  They are extremely neat and clean up after their work; true professionals.

We bought our home, a foreclosed house, about two years ago from FNMA.  It was built in 1998 and the plumbing had not been updated or well maintained.   We knew it was time for plumbing updates and repairs. 

Toilets and Flanges Replacement: They only charged me $200 per toilet replacement which included labor and the actual toilet. I have seen other plumbers advertise $190 for just the labor and you provide the toilet!  These are nice standard low flow toilets, which flush adequately with just one flush. 

Of course, the flange replacements were not included in the $200.  They cleaned and disinfected during each step of the repairs.  Sam came on a Wednesday to do the estimate for the toilet replacements, and was able to come the next morning to do the work.
Outdoor Irrigation Pressure Regulator:  They replaced the pressure regulator for our irrigation system which had cracked during the winter.  They emphasized we should get an insulated cover to use during the winter months.

Roman Tub Faucet Replacement:  When the faucet handle of my Roman tub fell off, Lowes and Home Depot told me that I would have to remove the entire tub to gain access to the pipes or I would need to try to repair the old faucet by ordering parts from Moen.  I put this repair off for months.  When Sam did the toilets estimate, I asked him for advice about the Roman tub.  He noticed that the toilet closet was behind the Roman tub faucet.  He said he could cut into the toilet closet wall to access the Roman tub?s pipes and then put in a removable access panel so we could always have easy access to these pipes.  I liked his plan so we did it.  A few months ago, I put new faucets in the sinks of this bathroom.  Sam took photos then found me a Kohler Roman tub faucet to match the style of the sink faucets.  He created the access panel with an attractive removable cover and installed the new faucet; looks great.

Replace Kitchen Sink and Faucet:  This was a tricky installation as we have ceramic counter tops and I wanted a bigger deeper sink.  Sam and Marshall had to cut the ceramic tile, rework the under-sink plumbing, remove and reinstall the garbage disposal to
fit the larger new Kohler stainless steel sink into the cabinetry.  They did an amazing job that looks beautiful.
I am extremely pleased with the quality of work, materials, and fixtures that Sam and Marshall of ProServ provided me.  I think the pricing was fair for the amount of work done and the quality of the toilets, faucets, and sinks.  I plan to use their services again. I have already suggested my mother-in-law use them for her future plumbing repairs and would recommend them to my friends."

"John, owner of Improvement Pros, and his team recently finished a kitchen remodel for us. Although we kept the same layout, the cabinets, counters, kitchen sink, and backsplash were all replaced. His team also added crown molding and trim on the soffit to help it blend in with the cabinets. John is very good about keeping in touch throughout the project, so we usually knew what to expect day-to-day. The project did run longer than expected, but that was because one of his employees took a job overseas and quit without advanced notice. If that wouldn’t have happened, the job would have been finished as expected. To make up for that delay, John worked on a Saturday and gave us a small discount on the overall price. He also strived to make sure that my husband and I were both satisfied with the end results. Not happy about a tile? He’ll fix it. Cabinet doors look just a little off to you? He’ll straighten them. At the end of a project, he asks for honest feedback because he wants to keep improving his business. Since this was the third time he successfully completed a project in our house, we knew we’d be pleased with the results of this project as well. He did not disappoint and we love our new kitchen!"

"The supply point did not have the toilet we originally contracted to receive. However, they called before coming and we got an even better toilet for very little more.  They ensured the area under the the toilet was clean, installed a new seal, and replaced the toilet in just a short while.  Both David and Josh were very knowledgeable and professional.  They gave us some very good advice about how to maintain the drains in our kitchen & bathroom sinks, tubs, and showers.   Enjoyed talking with these gentlemen.
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"Excellent Contractor, the work performed very professionally and reachable all the time. he made sure the work is done as per the customer, so made sure i was happy with the end product. i would hire them for my future projects."

Hello! We are Benjamin and Christina, owners of Durham's Plumbing & Heating, L.L.C. We founded our company in 2017 with each of us being able to contribute our extensive knowledge and experience in the areas of plumbing and business to begin building a dream. That dream...is to grow into a name with a reputation for honesty towards customers, appreciation towards employees and being known for a "job well done." We hope you'll consider allowing us the opportunity to earn your business!

"It went well. We had not used them before but our regular plumber and several others were not available. They responded the same day, were prompt and did a good job. My only complaint was the price. They were here for about 45 minutes, replaced a small piece of plastic pipe and a coupling and charged $240. Our other plumber charged $100 less for the same job.
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"We have an older home and we needed a lot of work done.Todd has come out at least 4 or 5 times the past few weeks to help with plumbing during our remodeling The experience has been wonderful. I am very happy with his service and we will be having him come out again soon to help us with installing new doors and frames. He is very reasonably priced too, he was a $1000 dollars lower than even the lowest bid from other contractors in our area."

"Choice Home Warranty presents their company as the best home warranty. The sales pitch I received on the phone multiple times and in my countless e-mails that they sent. The information stated that repairs are done at times on the same day. I did purchase the warranty in June 2023. I called for my first service on July 21st. When my washer was draining the water my kitchen sink filled up with the water the washer was draining. I was then told that the job is sent out and we wait 24-48 hours for the response with an appointment. So I waited and followed up with a call to Choice. I was told no one had accepted the job. I received a phone call from Falcon Plumbing asking if I still needed service? I said yes!! The service was scheduled on July 26th. That is 5 days after my request for service. Not the same day not right away 5 days later. The young man that came out was very efficient . He cleared the pipe and asked me to run the washer to see that the water did not back up into the sink again. Problem solved. I did pay the required $75.00 for the service. I am very disappointed that Choice sounded like it was better than other home warranty co. I realize that Choice was not concerned with getting my repair right away. I have had a home warranty on my home since I purchased it 5 years ago. I think they are just like protection plans you purchase on a home appliance. Everyone will explain how you need this so much when they are trying to sell it to you. Hoping you never need to use it...Bad first experience."

"Went smooth overall. He picked up all the materials he would need and cleaned up after he was done."