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"Pleaed"

"I am very disappointed with The Foundation Specialist. Their price quote was more than double that of a competitor, which raised concerns from the start. I canceled the contract within the 72-hour period as allowed under the Federal cooling-off rule, yet more than 10 days later they have failed to refund my $5,500 deposit. I have called multiple times and was repeatedly told that the sales manager would contact me, but no one has followed up. This lack of professionalism and failure to honor a lawful cancellation is unacceptable. Based on my experience, I cannot recommend this company to anyone."

"My husband and I were finally ready to take the step of building a garage but didn’t know who to use so submitted a request. Within minutes Scott called to schedule an appointment with us. He came to our home and made sure to have a full understanding of our vision and answered all the questions we had. To our surprise he presented pricing to us in that first visit! We agreed to move forward and within weeks the crew broke ground and began the build, Scott was readily available to assist in anything we needed through the entire process. We still find ourselves shocked at the quality of work performed and in such a timely manner. We love having a safe place for our cars and some storage and would highly recommend Americas Best!"

"Jordan and DK were professional and courteous. Excellent work done by them on my garage. "

We do new drive way , side walks ,foundation , porches, block work , landscaping block , build garages , stencil concrete , stucco wock .All ur concrete needs.

"It went great! They were very professional and were here when they said they would be and cleaned up behind themselves. We did have a minor leakage problem with the first rain, but we called and they were back here within a couple of days to fix the problem and we have had no leakage since. I was impressed that they handled the call back so quickly, which to me, says a lot about their integrity. The company that did our original waterproofing has left Kentucky and our "lifetime" transferable warranty is now void, so having been burned once we were a bit leery, but they proved to be a very reliable company. Would not hesitate to recommend or use them again."

"JACO saved my backyard project from being delayed any further. I needed an egress window well replaced due to poor workmanship from my builder 30 years ago-it worked but the cinderblock they used was laid in a crooked and uneven manner. We contracted with Acculevel to do the window well, but on the agreed date of installation which was 2 months later, they no showed. After playing phone tag with them, they ghosted me for 48 hrs and then said they were unable to do the project unless I had the window replaced by them with a 2500 increase in cost. Needless to say, We decided to get a new installer. I called JACO that evening and they were wonderful. Roger came out the next day and replaced the window well 2 weeks later. It looks beautiful and I am no longer embarrassed to have someone see it."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"They called shortly after the request went in. The estimator showed up on time and gave me the estimate while he was here. They called and said they finished a job early so the whole thing was done in less than seven (7) days. I couldn't be more pleased."

"I hired Jim Burkhead to inspect my home on October 29th, 2025 before purchase. His report said the roof and moisture conditions were satisfactory. Within days of moving in on November 19th, our contractor found severe hidden issues: active roof leaks, soaked insulation, wood rot, mold in the walls and ceiling, and improperly installed metal roofing where sunlight was visible through gaps. Repairs cost $3,600. For weeks he ignored my emails and texts, then repeatedly tried calling me to ?talk on the phone? instead of addressing it in writing like I had requested numerous times. I gave him a written deadline to refund the inspection fee or I?d file a complaint with the Kentucky Board of Home Inspectors; he missed the deadline and still hasn?t taken responsibility. The inspection report also omitted basics such as the HVAC system details, detailed roof description, main water shut-off, and electrical panel."