Get matched with top recovery service pros in Boston, MA

"Roof leak from ice dams. Marcus responded within an hour of requesting quotes at 10 PM. Inspected damage, quote for repairs and evaluation of problem areas in the morning before 10AM next day. 2500 sq ft roof removed and replaced with premium materials in less than 10 working hours. Marcus is very hands on during entire process. If you need a job done right and quickly hire Marcus and his team"

24/7 emergency water damage restoration, sewage cleanup, mold remediation and reconstruction. Locally owned and IICRC-Certified, Total Restoration delivers 24/7 water, fire, and mold recovery across Massachusetts and Rhode Island.\n\n

"Did a great Job with roof and helped me with the insurance claim from the storm damage to roof. They are prompt, clean, and super nice. Anything they moved potted plants, my deck furniture , was put back in place with care. They went over yard with a magnet device to get any loose nails , etc that may have fallen in grass."

"We had a small water leak from a Belmont springs water bottle that soaked a rug and a floor. We were concerned about mold and called JH Cleaning. They came exactly at the time they said they would come. They were very friendly and professional. They tested for mold and then treated for mold. We were very happy with their service.
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"We had MA Design and Construction completely renovate our kitchen last year and our master bath this year and we couldn’t be more pleased. We really appreciated their design input, which helped us with materials selections, color schemes and all manner of details that we never would have considered on own. The contractors were very attentive to the fit-up, since our 120-something year old house has few square corners or flat floors, but the final products hid those oddities very well. We were very happy with all the specialists who came to our house. Always punctual, courteous and friendly. Our dog will miss them. We are planning to have MA Design and Construction renovate another bathroom in the fall."

"Everything went exactly as scheduled.  The crew came every day until the job was finished."

"The 2 men that were sent to perform the service were friendly and professional.  They were on time and I received a reminder phone call the day before.  However, the wait time for an open appointment was about 3 months. I called in October and they scheduled me for January, but I was in no rush so I scheduled.  I opted to have the additional service of cleaning and tuning up my furnace motor, which seemed to be in rough shape (result of not changing filter often enough), and applying the disinfectant solution and spray since the additional cost for these services seemed fair.  (My ducts were not cleaned for over 10 years and I saw for myself the condition of the motor.)  I in no way felt pressured or like I was getting a "hard sell".
I purchased the $88 deal on Angie's List, which I admit makes the total cost seem like a huge mark up.  However, after subtracting the additional work I had performed, the total cost was in line or a bit lower than other quotes I received or found online for duct and dryer vent cleaning.  I also noted the writing on the deal that stated there would be an additional cost for more than one main line and return (I have 2 main lines and 4 returns), so I was not shocked by the price. I think disclosing an approximate price for these additional parts would satisfy a lot of the complaints I have read.
One problem I had was with the dryer vent cleaning.  After the service was performed, I noticed my clothes were still wet after going through the dryer.  I took the line apart myself and pulled out handfuls of lint.  I called to report this because I was afraid of the fire hazard and just wanted some assurance that the other work was not faulty.  The response I got from the receptionist was not great. I was offered a refund for dryer vent cleaning (~$30) or for someone to come back, but no apology or desire to make sure the other work was done right.  Luckily, the owner was in the office.  He got on the phone and was excellent.  He promised to come by the next day (a Saturday) and check all work.  He arrived as promised, inspected and took pictures of the air ducts and gave the dryer vent a second look (apparently I did not remove all the lint when I took it apart, so he made sure it was done right).  Honestly, he saved this review.  I would use this company again because I know if a mistake is made, they will make it right (despite some of the bumps mentioned).
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"Overall, it took just a day and a half for them to remove all of the damaged sheetrock and take care of the mold. We even had them re-caulk the tub so we knew it was done properly this time around. Great job, guys!"

"Alex's team quickly and efficiently repaired an area of old siding that was blown off. The final cost was much less than what we expected to be charged. When we need more work, we will definitely hire his crew."

"I've owned a home in Massachusetts for over 20 years, and I can say with confidence that this is the best contractor experience I have ever had regrading having work done on my house. Robert Milliard Roofing did a fantastic job. They met and/or exceeded all my expectations. The work was done on-time, to-estimate (which was very competitive), and the craftsmanship is excellent. Robert and his crew are very professional, courteous, and take pride in their work. I was especially impressed by how cleanly they keep the job site at the end of each day. When the work was done, Robert's crew completely removed all trash, nails, and debris left from my old roof. They even volunteered to removed some "extra" junk that was left behind by another contractor. During the job, one of our garden ornaments was damaged by a shingle falling from the roof. I had expected some "collateral damage" given how big a job the was so I was not upset. But, when my wife pointed this out to one of the workers, Robert went out of his way to find and purchase an exact replacement. Robert also when the "extra mile" to re-shingle my tool shed and woodshed because, in his works, "it looks better."
If I should ever need additional work done on my roof, there is no other contractor I would call. I highly recommend Robert Milliard Roofing.
 
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