Get matched with top recovery service pros in Norfolk, VA

"Don an his crew did an amazing job with drying and repairing the water damage throughout the house, the new walls, carpet and new floors all look amazing"

"We reached out to ERS after a traumatizing house fire. They were amazingly professional, caring, prompt, and knowledgeable in every aspect of helping us with demolition to rebuild. They were our angels and have helped us through an extremely challenging time. We would definitely call on Chad and his team again if we ever needed any home damage service."

"Excellent work! They were prompt, very courteous, explained all costs and procedures up front and provided great service. Would definitely recommend them and use them again."

"Excellent customer service, always on time, return call on a timely manner, and very professional approach."

"The brick foundation had settled at a corner of my house causing mortar to break and a few bricks were broken.  The crack was about 3/4 inch wide.  Five holes were dug about 2 feet deep and jacks were installed to jack the brick siding back  in place.  Once the brick siding was in place cement was injected to hold the brick in place.  The broken bricks were replaced. The lintel over the garage door, door and window were replaced.  The mortar that was damaged on the house was removed and re-pointed.  The Hipp Masonry crew were polite.  They did excellent work.  The crew cleaned up at the end of each day and after the job was completed.
"

"They perform service annually. The work they did was varied, most of it was an inspection which was a one to two hundred dollar range. I did have some other work done that was around eleven to twelve hundred dollars. It keeps the moisture from coming underneath the house. The price was reasonable. I don't think they could have done anything differently. I've been using them since 2012."

"The job itself was done well and promptly; however, when I asked for an estimate before the work was done, I was told that every job is different, and it would depend on how much chemical application was necessary, how long the crew needed to be there, etc.  In other words, they preferred not to give an estimate.  If we would have known their cost ($850) in advance, we might well have researched other options.  Since we had no idea how radical the repair work would be, we also had no idea our payment to SERVPRO was only half the cost of the job.  The contractor (recommended by SERVPRO) had a problem with the "swirly" pattern, and I could not get them to come back and fix the uneven finish around a wall socket whose cover now does not attach seamlessly to the wall.
Before I would use them again, I would research other options.  (I may still ultimately use SERVPRO, but I would be more careful about knowing the cost going into the job.)"

"They are a good company. I have used them for six years and have been very pleased. I have not seen any rats or other pests since using them. I am also very happy with their quarterly prices."

"Excellent workmanship friendly and professional work crew. Even helped to clean up recent house project waste in yard near the house. Very helpful sales and follow up on last day of project. Our siding project was done during a trying time for my family and Jim Hickling (owner) was exceptionally helpful and considerate. The couple of questions I had at the end were addressed and I'm very happy with Grace Exteriors . I'll definitely call them back for my remodeling projects in th future. The work crew did an exceptional job cleaning up when finished."

"Tommy was very professional. He picked up the paint I had chosen, which was a big help to me. He did a really nice job painting the walls in my kitchen. Cleaned up as he went along and finished when he said he would. Will definitely use his services again."