Get matched with top recovery service pros in Charlotte, NC

"CRS was awesome to work with. They were contracted by our insurance company, but they were on time and took everything overnight! It was a smooth process (especially during the time where everything was crazy with the fire). Dawn (the owner) is professional and clear. Don't let her voicemail box (it says it's full) deter you from contacting her. Normally she calls back right away or utilizes text once you call her if she can't talk on the phone. The response time was literally 30 minutes (when she was on the call). They brought our stuff cleaned to our liking (our child was able to pay with one of the stuffed animals right out of the box they brought it in). We are glad our insurance referred this company for us!"

"Jerry and Washington was very professional, and finished up in a timely minor. Would definitely use their services again !"

Charlotte's Top Rated Roofing Company\nFor over 20 years, Horizon has been the only roofer in Charlotte with a perfect 5 star rating on Google, the BBB, Facebook and more. We specialize in roof repairs, replacements, insurance claims & roof financing for both residential and commercial projects.\n\n

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"The work was done at our office building. He was there when he said he'd be there and did an awesome job. He even referred other service providers for our other needs--they were awesome too."

At Tri State Flood Inc, we specialize in comprehensive disaster restoration services. Our team is dedicated to safeguarding homes and businesses from the damaging effects of water, fires, mold and storms. Here’s what sets us apart:\n\nWater Removal and Storm Damage Restoration: When water wreaks havoc due to storms or other incidents, we’re here to help. Our 24/7 emergency response team swiftly tackles water extraction, drying, and structural repairs.\n\nComprehensive Services: Beyond mold and water remediation, we handle storm damage repairs, basement flood cleanup and fire restoration. \nChoose Tri State Flood Inc for reliable, efficient, and compassionate restoration services. We’re committed to restoring peace of mind and protecting your property.\n

"Excellent customer service and work. On-time, they had great communication too. I highly recommend them!"

"Very good experience with them Sal was awesome and his crew were very good and professional did excellent job and clean up was great put everything back the way they found it I would definitely use them again and would and have highly recommended them thanks for your professionalism"

"If I could give 100 stars, I would! I had water damage on July 3rd of this year. After removing the water from the floor, I thought I was done... until I went to my garage and noticed water dripping from the ceiling. At that point, I knew I was in trouble. I went to Google, and UWRG was the first hit I saw. Panicking and with high anxiety, I called the number. I spoke with Rob (owner), who was lovely, sweet, and reassuring. About 30 minutes-1 hour later, Rob and Jeron were at my house to assess the damage. I explained how I worried about my garage as the water dripped from my ceiling. After using the infrared technology, Rob informed me that I would need to claim as there was damage to my garage ceiling. My worst nightmare was actualized (home insurance). The home insurance I had came with the builder (I am in a new build of 4+ years), and my intuition told me that I would have to fight to get things done correctly... and I was right. Without UWRG, I would've given up on the process. I had to file a complaint with the NC Department of Insurance Commission (thanks to UWRG for the tip) as the adjuster wanted to pay 50% of the mitigation cost. To be clear, the mitigation cost was for the emergency work that UWRG had to do to remove the water damage. I had humidifiers running for ten days to dry out my walls. Mitigation costs are COVERED LOSSES. This means your home insurance company HAS to pay this cost. After filing my complaint, UWGR received 100% of the covered loss payment. I wish that were the end of the story, but it wasn't. I (the homeowner), the mortgage company, and UWGR must sign the checks. I signed the checks and sent them to my mortgage company (through overnight mail), where one of the checks was lost. I didn't realize this until I called and had them hunt down the checks. At that point they took full responsibility and admitted they lost the checks. I contacted my home insurance company to have the one check canceled and reissued. My home insurance company canceled BOTH checks and reissued them. The problem was UWRG deposited the other check. Karen G of UWRG was soo helpful in my time of need. Whenever I was highly stressed or anxious (whenever I thought of this situation), she would calm me down and provide pointers on how to mitigate the numerous issues. At no point in the process did Karen, Rob, or anyone at UWRG become frustrated with me, even though I was extremely frustrated in the process, as we (myself and UWRG) did everything correctly to get this unfortunate situation handled correctly. As I said in the beginning, my water damage happened on July 3rd, 2022. All checks for the covered loss and rebuild were finalized on November 20th, 2022. That is four months, which is way too long. For those that do not know, you have 180 days (or six months) after the filing of the claim to send in invoices for repairs. I was starting to get worried as my six months ended on January 3rd, 2023. I hope none of you reading this review have to deal with water damage or any loss to your home. If you do, I would HIGHLY suggest having UWRG be your representative to get your home back to its original state. Without UWRG, my home would still be a disaster. I cannot thank them enough for guiding me through this horrible process."

"Great balance to get crawlspace cleaned up without over charging with unnecessary services. Very good quality job, followup and communication."