Get matched with top mirrors installers and replacers in Boyertown, PA

"I originally contacted the company in early November 2013 to give me an estimate to repair a broken pane of an insulated window in my home.  An appointment was quickly set up for someone to come out and cost the job.  My roommate met the consultant to explain the job and  I received the estimate the next day via email along with a courtesy phone call from the office, explaining the process to get the ball rolling.  I liked that  full payment was expected after the job was completed.  The price seemed reasonable so I went ahead and confirmed with them to have them do the window repair.  I was told the glass would have to be ordered and that usually within 3 - 4 weeks it would arrive.  Once it arrived, an installation appointment would be made shortly thereafter.  Sounded great.  A couple of months went by without a word from the company.  As it was in the dead of winterr I decided to just wait until  until warmer weather returned before searching for another company to come out and do the work.  The room didn't seem any colder than normal despite the inside pane of glass being broken.  Eventually I got a call from Alderfer in late February apologizing for long delay.  Apparently it had been a very busy season for them, which I can imagine with the really harsh winter our area had this season.  They wanted to schedule the installation right away if I was still interested.  I was hesitant, but wanted to get this off my to-do list so agreed to go ahead and scheduled to have the repair done.  Made an appointment for the upcoming Monday.  Of course another big snow storm was predicted so the office called and wanted to reschedule for another day.  When I got the nice lady in the office on the phone we rescheduled for the following Friday.  The installer called me 30 minutes before he was to arrive  as promised.  That gave me plenty of time to meet him at my home.  He was really friendly and took care not to drop broken glass in the home while he took the window out to his truck to repair.  He even put the cardboard we had tapped on the window to prevent the cats from hurting themselves up in the window to keep much of the heat from escaping.  He repaired the window and re-installed it pretty quickly.  He then removed the screen and redid that.  Whole job took about 40 minutes or so.  He cleaned the area and put the furniture back before he left.  He asked if it was OK for the office to bill me and I said that would be fine.  Got the bill in the mail about a week later and sent off the check.  Overall, I was satisfied.  It would have bee nice to to have had some communication to let me know they were backed up.  But they were apologetic about it.  Just glad that I got the window repaired.
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"Provided upfront cost on replacing the toilet, did a professional job."

Lifelong ,3 generations Electrician \nCurrently Stagehand 20 + years

"Dan and his son did a great job repairing a damaged plaster wall. The wall looks new! They also removed a wall/window AC unit and installed window, complete with beautiful new trim around the window. They had to remove siding and cut through the exterior wall of the house to enlarge the opening for the new window. The finished job looks beautiful."

"Mike is hard working and knowledgeable. My storm door got busted after a gust of wind took it and Mike was willing to come out to my home for a same day emergency repair. I really appreciated his attention to detail and his insistence that the repair had to be done properly and professionally. Mike is a straight shooter and I already have a few potential home improvement projects in the pipeline for which I hope to utilize Mike's skill set in the future."

"Kenny provided good work at a good value. He was courteous and respectful. He has offered to answer any question we have or touch up anything we find. We will look to use Kenny again on other bathrooms in our house."

"Jason came to our house to discuss the options and did the measurements.  Bret the owner contacted us with the estimate. On June 21, 2013 Jason and Brian came to do the install.  Both were very polite, professional, and were careful not to damage anything. We were very happy with their work and would definitely use them again for future work.
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"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"When worker left after replacing door- unable to lock door. Needed to return to repair locks
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"First technician failed to repair, was not sufficiently experienced or persistent to repair my window blinds. Second technician was more willing to keep trying and dug in to the problem . He was 95% successful, and I was pleased with the repair."