Get matched with top basement drainage channels installers in Brandenburg, KY

"Thank you for making the process easy!"

"I hired Phillips Waterproofing and Concrete for a sump pump and moisture panel installation, and it was a complete nightmare. The work was sloppy and unprofessional: the corners of the moisture panels were left curved, concrete wasn?t poured to the walls, and the sump pump pipe was installed in front of my kitchen cabinets with only a thin, choppy, unfinished pour. I paid over $2,000 for them to stain the concrete, but they never completed the job despite multiple scheduled appointments. They now ignore calls and messages entirely, and both the owner, Kevin Phillips, and son Dylan, have full voicemail boxes. To make matters worse, the original problem?backflow in my half bath?was not resolved, and my home flooded again just weeks after their installation. Because of their negligence, I?ve been forced to spend additional money pursuing legal action to get my money returned. They took $11,000 from me, left my home in an unusable state, and provided zero accountability."

"Jordan and DK were professional and courteous. Excellent work done by them on my garage. "

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Excellent! They were great, I have no problems on the basement, they're professional and friendly. They did the job on a reasonable price and they're not trying to sell me anything. They're wonderful, they stood behind their work, there were some problems on my basements and they came out and did the work and they guarantee it for life."

"It went great! They were very professional and were here when they said they would be and cleaned up behind themselves. We did have a minor leakage problem with the first rain, but we called and they were back here within a couple of days to fix the problem and we have had no leakage since. I was impressed that they handled the call back so quickly, which to me, says a lot about their integrity. The company that did our original waterproofing has left Kentucky and our "lifetime" transferable warranty is now void, so having been burned once we were a bit leery, but they proved to be a very reliable company. Would not hesitate to recommend or use them again."

"Service was Great! Sam our technician was very professional!"

"I would like to say how much I appreciate the excellent service HealthySpaces has given me. After trying to find and figure out my basement smell problems HealthySpaces came in and started anew. They totally honored my contract and guaranteed their services. I was very satisfied with the hard working personnel. They did great work and cleaned up after themselves I will definitely recommend HealthySpaces with confidence to all homeowners. Thank you for going above and beyond to get my problems repaired. Elaine B. Oct 2020"

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"