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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"When it comes to home upgrades, few can claim the title of "life-changing." But let me tell you, the Amazing Walk-In Tub is an absolute game-changer! We installed one for my elderly mom, who's on dialysis, and the difference it's made in her life is beyond words. But here's the twist â it's not just for the elderly; it's a must-have for the entire family! ð ¡ï¸ Temperature Control Magic: Say goodbye to the hassle of fiddling with the faucet to get the right temperature. With the Amazing Walk-In Tub, you can enjoy a luxurious bath at the perfect temperature every time. No more accidental scalds or chilly surprises! ð ¨ Jet Propulsion Bliss: Have a rough day at the gym? An intense workout? Sink into the soothing embrace of these powerful jets, and let your tension melt away. It's like having your very own mini spa at home, ready to rejuvenate your muscles and spirit. ð µ For the Elders: Our tub has been a godsend for my mom. The easy walk-in design means she can bathe safely and comfortably without the fear of slipping. Plus, the built-in handrails and non-slip flooring make it a secure sanctuary. ð ¡ For the Whole Family: But wait, there's more! The Amazing Walk-In Tub isn't just for Mom. Our family can't get enough of it! It's become a central part of our home, a place where we bond, relax, and indulge. It's like a luxurious oasis right in our bathroom. Whether it's catering to the needs of your elderly loved ones or turning your bathroom into a personal spa, the Amazing Walk-In Tub is a must-have addition to your home. It's not just a tub; it's a life enhancer! Don't miss out on the opportunity to transform your family's daily routine. Say hello to relaxation, safety, and a little piece of paradise, all rolled into one. Trust me, you won't regret it!"

"We are very happy with our beautiful new walk-in shower. Commercial grade and solid unlike these fiberglass inserts (which was what was replaced) that I have to worry about accidently punching a hole in. Also, a very comparable price with the other options available out there. Five stars all the way."

"Long Home did an awesome job installing my new shower, vanity, and bathroom floor. It looks beautiful!"

"Couldnâ t have asked for better service!"

"It is my pleasure to review DMV kitchen and bath. They did an outstanding job from conception through to the last details in finishing an extensive series of renovations - complete kitchen tear-down and renovation, master bathroom and closet teardown and renovation, two bathroom complete retiling/renovation, building two new rooms out of a very large basement, and replacing two forced air HVAC systems - they managed all aspects including proper construction permits. They did high-quality work at a very good price. They did an outstanding job with the work, with high attention to detail. Their communication was very strong from beginning to finish, their initial plan recommendations were excellent, they made several recommendations to not only make the job better, but also make it more cost effective along the way. They were reliable and consistent, and very genuine, "real" people. I have to imagine there will be very high demand for their services. I can’t recommend highly enough. Very timely, excellent communication, quick and high-quality professional work at a competitive price."

"🚨 Avoid Len the Plumber – Negligent & Unsafe! 🚨 I hired Len the Plumber to install a brand-new water heater, but it failed after two weeks. They promised quick service but left us without hot water for days. Worse, the first technician concealed a serious fire hazard—the heater’s electrical components had actually caught FIRE and burned! A second technician finally admitted the fire risk, meaning my family could have been in grave danger. This is pure negligence and completely unacceptable. They replaced the heater but only after multiple delays, zero accountability, and putting our safety at risk. 🚫 DO NOT trust this company with your home’s safety! 🚫"

"Mike is a true craftsman with exceptional workmanship. He completed a remodel of our master bathroom that we love. I believe he is very competitively priced and highly recommend his company and services."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."