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 Getting a quote for the job was very straight-forward with JM Plumbing & Mechanical.  I sent a message to JM Plumbing and Mechanical through Angie's List message feature.  I described the 3 problems and received a prompt response with a quote of $350.  Jerry and TJ arrived ahead of the scheduled time, and got right down to business.  They let me know the sequence they would be working on the issues and immediately shut off the water and got to work.  After the work started, I mentioned another problem with the water running in the toilet and Jerry said he would look at that as well.  They were prepared with the parts they needed for the initial repair requests, but needed additional parts for the toilet repair so went to Home Depot to get those and then returned and completed the shower handle, toilet repair, and outside faucet repair very quickly.  Then TJ got under the house, found the leaky pipe and caulked that.  That job alone was a big relief to get taken care of.  Considering the crawlspace under this house, I had no idea how much something like this would cost to have fixed, but it was completed by TJ like it was no big deal.  Before leaving, two more issues came up unrelated to my original request.  Jerry was very sincere in offering to check those out as well and did so in a matter of minutes.  I could not be more satisfied with the value I received for $350 and would definitely use this company again.    

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"Ray is an excellent plumber and goes far and away to help you. He installed my sink/dishwasher and refrigerator water line. He worked hard, all day and even came back and checked it afterward to make sure all was in order. His estimate/bid system is easy and fast to use. Excellent Plumber. Highly, Highly recommend."

"Vortex Plumbing did a great job! It was quite an extensive process. It takes days to re-pipe a whole house and I was expecting to be without running water for a few of those. Baldeep did his best to make our inconvenience as little as possible. He and his crew did as much preparation as possible and only had to turn off our water for about 3 hours during the whole process. Vortex Plumbing is a professional and honest company and I would use them again in the future."

"Big Bird Plumbing did a great job. Even though we had stopped the water leak ourselves, Big Bird checked all the connections and quickly discovered a problem that allowed us to avoid a future water leak problem. His fee was reasonable, he knew his business, he was pleasant to work with and arrived as scheduled."

"Great!The handyman fixed 3 doors that were not properly closing and latching, replaced 2 exhaust vents in the bathrooms and repaired a light fixture. All that and we still have four hours of work credit.
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"I called Hagee this morning at 815 am and at 2.30 the same afternoon the sink is working, the clog gone, and the kitchen is all cleaned up.  Caleb did an amazing job fixing everything up, plus he cleaned up the space and corrected my husband's slight plumbing error.   Caleb let me know he was on his way, and then left me with his business card should we need anything else.

He highly recommended the hydro clean, and I am planning to schedule that sooner rather than later.  Everyone I spoke with at Hagee was fabulous.  Thank you Caleb and Hagee team.

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"It did not turn out well for us. They were obviously too busy to do a good job. They did not address any of our needs. They pushed us in a certain direction. I was not happy with them at all. When they left, I said that I could not deal with them. I was interested in the quote that they gave us. It did not have a list of any expenses. I just did not like their approach. They did not seem to be professional. I was very uncomfortable with them. They wanted me to do most of the work, ask the questions and call them. However, I did get an idea of what I am going to do, because the price is too high. They just went through what was the best thing for me. I did ask them for two things; what if we kept one part of the kitchen the same, what would it cost me and if we tore it down what would it cost me. They just ignored that. I did not have any more time to deal with them; I was not impressed with them to start with. I just paid for the big deal. I am very busy and do not have time to start another task. I would not use them again."

"I discovered that water was seeping behind the tile in my bathroom and causing serious damage. I started demoing the bathroom and realized the job was more than I could handle on my own. I had hired Kelly a last year in our kitchen remodel (new tile floors, new granite countertops, removing some cabinets, etc.), and he had done a fantastic job. So I called Kelly again to take a look.
Kelly came over, assessed the damage and told me how he would go about fixing it. I asked him for an estimate and we went from there. 
I picked out the tub and tile and Home Depot and Kelly went to work, putting in new drywall (where I had cut too much out in the demolition process) and the new tub. He tiled it and gave suggestions to my wife and I on how things could be done, but was no-pressure...he just told us what other customers often chose and why. After following most of his suggestions on our kitchen remodel earlier and being very happy with the results, we followed his suggestions this time as well for 2 shelves instead of 1 shelf opposite the showerhead (and now we're glad we did).
Kelly did the job in a timely manner and did high quality work. I loved the fact that my wife and kids liked him and felt fine with him being in the house when I was at the office. He is a nice person, a hard worker, and gets the job done right. After having been screwed over by some guys who painted our cabinets years ago, I will only work with contractors that keep their word, that don't switch things on you, and that are honest and fair in their dealings with clients/customers. Kelly is gold and I would trust him to do any work on our house needed that he can do (because if he doesn't know how to do something confidently, he's honest enough to tell you that and stick to what he's good at ... which is most everything!). 
All in all, we're happy with our new bathroom and would recommend Kelly as a great contractor for any work needing done in remodeling or repair work."

"I sought multiple bids for the project and gave Ethos a shot because of Angie's List reviews.  Bill came to do the assessment and bid.  I did not have to wait very long for an appointment date.  He was on time and was by far the most knowledgeable of the bidders and provided the most in-depth comments, ideas, and options.  (For example, I assumed we'd have to replace both the front door and the front storm door.  He thought they might be able to do some adjustments and get the front door working correctly.  (The storm door was definitely a deteriorating mess...)  He could have immediately sold me a front door without offering to try fixing it first. 
     I'd done some homework and learned things like you need to make sure the bid gets written up with the exact manufacturer name/model numbers so you get what you thought you were paying for.  Bill's bid already had all the features of a proper bid.  The biggest cost is the doors/related hardware, by the way.  We were able to use all our hardware again which saved quite a bit of money plus we didn't have to re-key.   I felt comfortable with the labor costs and confident in the company's skill so we made a partial payment.  It takes a few weeks (sometimes more) for the doors to actually arrive after being ordered (and a bit longer if you want them to be pre-painted a particular color.)  We were able to schedule door installations within a week or so after they arrived at Ethos.
     I feel bad for Ethos because the extent of crumbling/rotting cedar siding and door sills may have been a lot more than even they anticipated.  Nonetheless, they stuck with the bid.  The installation processes went smoothly from my perspective.  The first day they finished the shop door install as well as a door and a storm door leading to the deck.  The installer called me over to point out issues, ask for my preferences, etc.  Housekeeping was good.  He was pleasant and professional.  They needed to return to do the storm door on the front of house and try to get the front door working without replacing it.  (Note: we have less daylight in the winter.)
    Unfortunately, the front door problems didn't respond properly to repair efforts even after a couple of hours of working at it.  They gave it a really good try.  We needed to order a new one after all.  Also, there was a lot more rot affecting the areas to which we needed to attach and caulk things.  We interrupted the project to order the new front door.  The project resumed 4-6 weeks later.  
      I lack the language to describe everything done, but I can tell great attention to detail was paid to make sure everything was done correctly.  For example, despite having had our prior good quality doors "professionally" installed, you could see daylight on some of the sides from the get go.   I thought it wasn't possible to get tight on the sides, only the bottom of the door if you used weather stripping.  From the get go the front door would stick on the side that had the handle, sometimes you'd have to actually pull up on the knob to lift the door a bit and be able to get it open.  The door installed by Ethos fits perfectly..... 
     One of the days Danielle, the office manager, came on-site because she was curious and the company owner wanted her to be able to see what it really takes to get the job done out in the field.  She has always been pleasant and responsive (by email and phone) so it was nice to meet her.  I also thought it was great for the owner to care enough about the customers and his staff to invest in hands on education.  
     We love all 5 new doors and how smoothly they operate.  Ethos has been very easy to deal with, responsive, flexible, never cut corners, and I ended up confident that they are successful because they put the best interests of the customer ahead of looking at profit margins.     
    We have some windows we will want replace in the next year or two and Ethos will get the work, no question about it.  Also, I've since learned they do general construction work.  I just scheduled an appointment for them to take a look at a kitchen/bath remodel we are ready to undertake.  I'll keep y'all posted on how that goes.
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"Their work was very professional and courteous. The perimeter drain involved a lot of jackhammering, and hauling buckets of concrete/rubble out, as well as mixing bags of concrete and hauling many bags of concrete. All *very* labor intensive. While on the worksite, they accidentally struck three sewer lines, and performed repairs. Some of these repairs required extra work, which we negotiated to my satisfaction with their supervisor before the job was complete. The drain itself has been in place for one full year now, and has certainly prevented my basement from flooding at least 5 times this winter. I can hear the drain pipe discharging into the sump well when we are at flood stage. The pump, drain, and discharge work all as expected, except for one caveat. The bid was for a complete perimeter drain along the basement cold seam, except where the basement fireplace is located. It terminates at both sides. When receiving the bid, I asked if that was going to be a problem, he said no - there was sufficient drainage to intercept any water on either side of the fireplace. Later that season, I contacted Permadry because we noticed visible wet spots on either side of the fireplace in the few inches between the fireplace and the end of the drains. This, and the continued efflorescence in the brick meant that we had a moisture issue on the fireplace. Upon contacting them, they told me that they do not do fireplace work. I reminded them that they stood by a lifetime guarantee for their work. They reminded me that it doesn't include fireplaces. So, I have minor water intrusion next to my fireplace that they were unwilling to inspect or troubleshoot. But my basement isn't flooding. Later that Spring, when conducting a sewer repipe under the house, we uncovered debris (cast iron and rubble) that had gone into one of punctured sewer pipes, and had traveled 8 feet. The unforseen work is always unforseen. However, my pipe repairs could have been problematic. During our repipe, we re-laid all the pipe Permadry repaired. And, while their repairs were serviceable, they were not done as a plumber would have and could have caused problems in the long term. The debris certainly would have. While this review may sound overly-critical, I am not critical of this company. I had a very large, unpleasant job and they carried it out with great professionalism. I would hire them again. Unless I can find a company that includes fireplaces in their waterproofing work."