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"Arrived on time, explained problems, repaired toilet. Also repaired new problem with disposal."

"Mr. Howard and his employees did a great job. They had a big job due to the massive roots growing in my old clay pipes from the house to the city connection. They showed up when we scheduled, completed the job, got the inspection and all permits required. They were patient in explaining everything they were doing (cause I had a lot of questions). Reasonable price for the job. I was satisfied with the cost and the work. I will hire them again and refer them to a friend."

"It was excellent. I put the request in late Sunday evening and they reached out right away and came in 8AM Monday morning and fixed my problem quickly and efficiently. The price was also very fair"

"The service was excellent. This was my first time using them. I found them in the phone book. They also came back because I had a kitchen sink put in with a faucet. I had my faucets replaced in my bathrooms as well. They were very reasonable, and right on time. The came in, and did their job. They are very efficient. They have worked for me for 2 separate times."

"I consider them to be pros. Wonderful job and very professional. Excellent contacting me when to install which was just a couple of days from the first time I called them. They also do plumbing too. if I need their services for that."

"Tim was very pleasant and easy to work with.   The room he remodeled was quite large and there were a few changes along the way.  Tim was very responsive to phone calls and made sure everything was satisfactory before he left!
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"Their crew arrived on time, got it pumped, and provided an inspection report. Also provided tips on treating the tank with both microbes and root prevention."

"Mr K repaired my Garbage Disposal. Working on also replacing the Faucets in my 1st floor bathroom."

"Date and price approx.  Too long and do not want to dig out paperwork.
When finished, toilet wasn't flushing efficiently and I asked the plumber to run a snake down it since the tile man had put a lot of old grout and other scrapings down the shower drain instead of hauling them away. He (the plumber) said it was not necessary. Several days later, I called General Plumbing to say the toilet still backed up when flushed and I still thought it should have been snaked. They came out and did so but wanted to charge me. I called the office and they agreed reluctantly not to charge. Plumber made it obvious that he was displeased about having to snake the toilet when he had said it was not necessary,  and about not getting to charge me, but the toilet worked fine after that.
Within a year, the caulking in the newly installed toilet was deteriorating but I did not call General Plumbing after their last reaction. 
This year when roaches started emerging from beneath the toilet and the flushing mechanism failed, I called a different plumber who pulled the toilet again. He said the toilet had  been set so that it was not touching the wax seal: thus the deteriorating caulk and roaches. He reset and recalled the toilet. No more roaches.
I had been using General for a number of years with great satisfaction (See my previous high ratings on Angie's list), but would unfortunately hesitate to use them now.
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"They were clean and I have nothing bad to say about them. They were good and polite. No sign of another leak since they left so far. New fittings and pipes so I have nothing to worry about come Winter. They were efficient and careful."