Get matched with top grout: replace or repairers in Brilliant, AL

I’ve been doing tile work in commercial and residential for 20 years

"From the estimate we received to the finished product everything went smoothly and turned out exactly as I wanted. Would definitely recommend and use again."

"Mr. Webb came out to do my estimate quickly after my initial request. I had some odd jobs around my house that I have been meaning to take care of. He charged me a flat, per day amount that I thought was very reasonable. I ordered the columns that needed to be replaced in front of my house and he told me that his crew would pick everything up from the store on the way over to do the work.
It was the easiest process I have ever experienced with a service provider. He told me when they would be out, which was about 2 weeks from my initial contact ? very quick, in my opinion.  I also didn't even need to be home since everything was outside that needed to be repaired.  When I got home from work everything was complete and looked so good.  I was also provided all of the receipts for anything they had to go out and buy to finish the job, which I really appreciated.  The only not positive thing for me is that I wish I would have had an idea of how long each job would take.  When I got home early that day to check the progress, they were already finished.  There were a couple other minimal things I could have had them do (replace two lighting fixtures outside) if I would have known the time for completion on the other jobs would not take a full day, since I was paying a per-day rate.  However, as I?ve said, the rate was very reasonable, so I wasn?t too worried about it. 
Overall, it was a very positive experience.  I already know that I will use them again for a later project and have recommended them to others. 


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"Just wow! I could not have hired a better crew. Our house looks amazing. They did such a great job at a reasonable cost, the neighbors hired them too. I can't say enough about these talented guys. They showed up on time, were very professional. They used Behr stain that is warrantied for 25 years. It looks gorgeous.

I look forward to hiring this crew again for future projects. They went above and beyond all expectations. Highly recommend this company.
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"Best service I have ever received! Everyone was professional polite and kind. Work was done on time and on budget with no mistakes. Very good work!"

"Great.  I had this work done just over a year ago (should have submitted review sooner).
Estimate.  Charlie examined bathroom, had plenty of samples of options to review, and provided firm fixed quote.  There were some material issues that I'll note below.  At no time did the final cost change.
Timeline.  Installation began about a month or so after I accepted the quote and paid half down for material.  I think Charile was ready in about 2 weeks, but I had business travel.  Working together to find a common acceptable period for installation was easy.
Installation.  The first day Charlie showed up with a crew of 4 to take care of the electrical work (did have another ceiling fan installed) and demolition.  Following that, there were 2 full time workers on site.  They worked long hours, well over 8 hour days.  Normall, the job would have taken about a week.  I'll give more detail on the one issue below that drew the task out longer.  The guys were good about taking care not to impact the rest of the house (carpet, etc.).  After install, they did a good job cleaning up.
During the install, there were a few minor options ... how to frame the door, orientation of tile, the color of the tile, etc.  The crew provided options and good advice (I'm no kind of interior decorator).  The part of the service was excellent.
Quality.  I have done basic carpentry and electrical work.  I believe the quality of the work to be good to excellent, both what you see and what was done "behind the dry wall."  The work that you can see is excellent.
Material.  I was a little worried about the material used for the walls as opposed to tile.  I'm pleased to say I'm more than happy with the "acrylic" (I think that's correct) walls as well as base and door.
Only issue.  The base received was not the correct one.  The second base received had a quality issue.  They guys pointed this out to me.  I'm sure it cost them money out of their pocket / profit to spend the extra time on site.  My take away from this was the guys were MY quality advocates and did what was necessary to ensure the highest quality product was used and the job was done right the first time!  Things happen.  The question is how well does your contractor support you.  While I wasn't crazy about the delay (about 3 days, not major for me).  I was thrilled the issue was immediately brought to my attention and resolved even though it took extra effort on their part.
Overall job outcome.  I feel what was quoted was provided.  Very satisfied.
1 year review ... I remain satisfied.  I have had zero issues.  Other than the glass doors (which are famous for requiring cleaning when used for bath doors - this was noted before installation).  Is the biggest maintenance job.  Caring for the bath itself has required average to minimal effort.
Give Dream Bath / Charlie a call before you have your bathroom remodeled!
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"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
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When you call WARD'S TILE & STONE, our goal is to have you as a repeat customer for years to come. With 25 years in construction, there's nothing we can't help you with when it comes to your home. From the first call to the final handshake we aim to please. So for all your home improvements give us a call today. Thank you.\n\n

"It went okay! Broke a tile that should have been replaced and stated they would replace"

"He's always on time and got everything cleaned up. Good job!"